Business Operations Manager, WWFE - Strategy, Operations, & Shared Services

AWS is hiring a Business Operations Manager in Worldwide Field Enablement (WWFE). They will serve as a trusted advisor to the Head of AWS Global Sales - EMEA Field Enablement and the extended leadership team. They will think holistically and strategically about key operational rhythms, business processes, organizational communication, and enabling effective business planning. The Business Operations Manager will provide thought leadership and planning discipline, enabling the right strategic decisions and helping rapid business execution. They will bring a unique balance of leadership, strategic thinking, cross-group collaboration, influence, and communication skills. Equally important, Business Operations Manager will know how to "just get things done". AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Key job responsibilities

• Rhythm of the Business (ROB) Management: Design and manage the rhythm of meetings that enable WW Enablement to run the business. This will include All hands, Weekly Business Reviews (WBR), Monthly Business Reviews (MBRs), and Quarterly Business Reviews (QBRs). Ensure preparation and clear agendas that address top issues. Track decisions and actions to completion. Help the business run smoothly and effectively.
• Business Management: 1/Budgeting, 2/Headcount, 3/Vendor Management, and 4/Travel and Expenses.
• ROB Communications: 1/Internal-facing team Slack channel management, 2/Org and Team level distribution list management, and 3/WWFE ROB & Culture Calendar.
• Business Operational Excellence: 1/Maintain digital presence for internal sites with consistent branding (e.g. Wiki and Smartsheet), 2/SOPs and Templates (Best Practices), and 3/Automation & Enhancements (e.g., Smartsheet).
• WWFE Culture & Engagement related activities.
  
  Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• Experience with sales CRM tools such as Salesforce or similar software
• Experience using Microsoft Excel to manipulate and analyze data
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• 4+ years of experience in a strategy consulting, business planning, business management and/or chief of staff role
Preferred Qualifications
• Experience working within a high-growth, technology company
• Experience in finance, business management and sales operations
• Strong cross-group collaboration skills and ability to drive coordination across all levels and stakeholders.
• Proven experience managing tight and demanding schedules.
• Strong written and verbal communication skills.
  
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