Business Services Assistant

Are you looking for an opportunity in Exeter where you can utilise your excellent communication and people skills in a corporate environment with a friendly team? If you already have some customer service experience in a business setting, along with experience of office administration, we are keen to hear from you! We are looking for a Business Services Assistant (front of house) to join our Exeter office on a permanent basis; this is a great opportunity to support the core business in delivering premier legal services in one of the UK's fastest growing law firms. In this role you would support the business in providing an efficient, flexible front and back-office support service to both internal and external clients. As a Business Services Assistant your day-to-day would be varied; using your skills to provide excellent and professional services within the daily operations of the firm from processing mail, photocopying, and liaising with contractors, to meeting with external clients and covering Reception and Events. You will require a flexible approach to working arrangements owing to involvement in a rota system that sometimes requires an ad-hoc approach. Working as part of a busy, friendly unit in a fast-paced environment your hours will be on a rota system between the hours of 08:00 and 18:00 (36.25 per wk), with varied start times of 8, 9 or 945am, and occasional extended hours of work. What you'll do Meet and greet our internal and external visitors offering an excellent face to face customer experience Collect and process incoming/outgoing mail, photocopying and scanning Document production binding, laminating, paginating Stock control and processing of orders for stationery and IT consumables Maintain internal and external office appearance through basic office maintenance Liaise with engineers and contractors Ensure the workplace meets with health & safety compliance procedures Arrangement of conference facilities including audio visual equipment Provision of Reception and Events cover Serve refreshments and food to internal and external clients

• this role will involve some interoffice travel (covered by the business) to support our Taunton branch when required (approx. once a week)
  
  A highly professional and positive 'can do' attitude and image, exhibiting passion and pride in your work
Excellent interpersonal and written/verbal communication skills to deal with a range of people internal and external to the business The ability to deal with a variety of tasks; multitasking and working flexibly within a team Excellent IT literacy and experience Knowledge of Health and Safety legislation and practices is desirable The ability to understand and work in accordance with the Firms policies and procedures The ability to work 36.25 hours per work with alternate shifts starting at 08:00, 09:00 and 09:45

In return for your efforts, you can expect considerable scope for personal as well as professional development. We encourage people to engage with our popular and well supported coaching and mentoring programmes, which connect you to people right across the firm and at every level. We create space for mental and physical wellbeing with our weekly Lifestyle Hour, 28 days annual leave, a day off for your birthday, and a sabbatical you can take every 5 years. You can also buy holiday and manage your benefits flexibly using our sophisticated portal to configure your total reward offer according to what you value most. As part of this, you can make ongoing or one-off donations to our charitable foundation and access our CSR programme where you can engage with community-based initiatives (as a team, or individually) twice a year, to give something back where you feel it matters. Why Foot Anstey? As one of the UK's fastest growing law firms, Foot Anstey believes in helping our clients and people achieve their ambitions, unlocking new and exciting opportunities. Our team of business and legal advisors are motivated by understanding clients' goals and collaborating with them and other advisers to deliver solutions. By becoming our clients most trusted advisor, we are enabling them to achieve their ambitions. How we do it is just as important as what we do. Our values define the way we act with our clients and one another every day, and because of these we think our culture and environment sets us apart. Over our history we've grown from a high-street firm to a significant regional and national player working with leading brands and individuals predominantly across six key sectors: Private Equity, Retail & Consumer, Energy & Infrastructure, Islamic Finance, Developers and Private Wealth. Our strategy of gaining market share through meeting clients' needs, investing in and developing high quality talent and using technology and innovation to enhance our services has led to significant growth. We now operate from seven locations with offices in Truro, Plymouth, Exeter, Taunton, Bristol, Southampton, and London. Our people are central to our success, in every part of the business. We actively support our employees to achieve their aspirations through offering meaningful careers with balanced rewards, which have been carefully designed to focus on personal wellbeing. We offer continual opportunities for support and professional development through our Talent Development programme, and believe in empowering each other to achieve and strive to create a progressive and inclusive working environment. Being forward-thinking, we are open to discussing flexible working patterns for all of our vacancies, with over 40% of our existing employees having a permanent flexible working pattern. In addition, our impressive suite of flexible benefits will enable you to prioritise what matters most to you. Creating a diverse and inclusive workplace is integral to delivering our strategy, and we were delighted to be awarded the National Equality Standard for a second time in 2021. We consider this to be right at the heart of our priorities and goes way beyond our policies its something we consider across everything we do, from the make-up of our client teams, encouraging staff to reach their potential, through to our leadership. We aim to support our clients and our people to achieve their goals, regardless of background, gender, race, beliefs, sexuality or other non-work related factors. We champion aspiration and encourage it in everyone that works with us. As such we actively encourage applications from all suitably qualified people, regardless of any characteristics protected by law. If you apply for this role you may be encouraged to answer our diversity and social mobility monitoring questions, so please be reassured that any answers you provide will remain entirely anonymous and confidential and will in no way impact your application. Foot Anstey. Powering Your Ambition.