Business Transformation Analyst

The Senior Business Transformation Analyst's role is to support in the delivery of initiatives aligned with ENGIE's Strategy. They will drive, plan, design, develop & launch efficient business processes and operating models that support all functions across the business. This will be achieved through leading a team of Transformation Analysts to reduce cost to serve, improve customer journeys and support the delivery of key programmes.,

• Lead and develop a team of Transformation Analysts.
• Support the Change Manager to impact assess the level of analytics required and subsequent resource planning for all new change initiatives / key programmes.
• Ensuring benefit cases have been captured across each initiative / project & assessing benefit realisation following deployment.
• Drive a culture of continuous improvement that reduces cost to serve and improves the customers end to end journey.
• Support the business in understanding and creating high performing teams
• Continually develop the Transformation Analysts in the latest tools and technics
• Ensuring all business improvements / changes consider the customer at the centre of all delivery, apply lean principles throughout.
• Ensuring business end to end process documents and operational guides are updated in preparation for business change.
• Having strong technical skills, business intelligence, and a full understanding of the needs of the customer.
• Adherence to internal change processes and risk frameworks.
  
  Educated to A-level standard, degree level or equivalent - preferred but not essential
• Good writing/communication (GCSE English, Maths)
• Desirable to have or be undertaking learning towards certification in Lean / Lean Six Sigma / Scrum / IIBA /Change Management.
• Minimum 5 years of experience of identifying and implementing business improvements, demonstrating the ability to influence and motivate.
• Previous experience of the Energy Industry desirable, preferably Electricity & Gas in a B2B market.
• Proven ability to organise and produce work to tight deadlines.
  
  ENGIE, one of the biggest energy firms in the world, is a global leader in decarbonisation and committed to delivering the energy transition through the alliance of molecules and electrons.
It's been a leader in the UK energy market for more than 20 years. Our team of 1,200 colleagues work across the energy value chain, procuring, producing, storing, transporting and distributing energy, while providing decarbonisation solutions for regional authorities, companies and individuals. We're united by a shared purpose to champion zero carbon energy and positively contribute to the energy transition., ENGIE's purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business. Equal Opportunity We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup. Bonus Programme We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards. Life Assurance We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected. Income Protection Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury. Employer Pension Contribution We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement. Healthcare Cash Plan Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries. myENGIE We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.