Cafe - General Assistant

Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.

• Proactive, very professional attitude but most of all energetic and passionate about
customer service
• A flexible approach to work, including varying shift patterns (morning and afternoon)
• Multi-tasking various front of house duties
• Good knowledge of service in a busy environment
• Assist with any events, or special requests as needed
• Warm, friendly, and genuine with excellent all-round communication skills
• Take pride in serving simply beautiful food, and coffee to the highest level
• Committed to achieving results through demonstrating a "can-do" attitude and enjoying
working in a customer service environment
• Operate the till point throughout service, ensuring correct procedures are used
• Ensure all complaint handling is dealt with professionally and in line with procedures
• Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any
incidents are reported in line with procedures Skills and Experience: The experience and knowledge we are looking for from the future Front of House include:
• We are looking for an enthusiastic person who is a team player with a positive attitude and a passion for customer service.
• This is a very hand on role and as such you will need to be proactive, highly motivated,
organised and results driven with good communication skills.
• Your customer service and communication skills must be impeccable to succeed in the
role.
• Passionate about coffee
• Previous experience in a similar role is necessary
  
  At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential.
  
  At Lexington, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
• FREE On-Site Lunches: Savor delicious and healthy meals, on us, every day at work
• Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours
• Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service
• Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times
• Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes
• Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities
• Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
• Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes
• Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme