Catering Account Director

As the Catering Account Director, you'll oversee our entire catering operation, ensuring world-class standards, operational efficiency, financial delivery and exceeding customer expectations. You'll lead a passionate and talented support team and have the autonomy to shape and elevate the food experience for one of the most exciting media & entertainment companies currently operating. We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.,

• Strategic Leadership: Manage and inspire a team of 350 across 14 sites, fostering a culture of collaboration, innovation, and excellence.
• Project Management: Oversee multiple large-scale catering projects, ensuring seamless delivery across locations.
• Financial Oversight: Analyse financial data to create actionable strategies that drive profitability and efficiencies.
• Customer Focus: Use all feedback mechanisms to create and implement improvement campaigns that keep satisfaction scores elevated.
• Innovation Driver: Identify emerging food trends and craft innovative offerings that delight our customers.
• ESG Leadership: Develop and execute cutting-edge environmental, social and governance strategies that ensure we remain a leader in this field.
• Health & Safety Champion: Promote and maintain a culture where safety and compliance are inherent and institutionalised.
• Diversity & Inclusion Advocate: Establish an environment that is diverse, equitable, and inclusive, celebrating and respecting the unique qualities of all individuals.
• Training & Talent Development: Ensure workplace training and learning is afforded to all employees. Develop a personalised talent programme that aligns with the organisational needs
  
  To succeed in this role, you'll need to bring the best version of yourself and a passion for all things food and service delivery:
• Proven experience managing large-scale, multi-site operations in the catering or hospitality industry.
• Analytical mindset, with the ability to interpret complex financial data and customer insights to shape winning strategies.
• A track record of driving innovation in food services and embracing new trends.
• Strong presentation skills and the charisma to influence stakeholders at all levels.
• A leader who champions health & safety, diversity, and inclusion.
• ESG expertise, with a history of implementing sustainable and impactful strategies.
• Natural people developer with a focus for training, motivating, and building high-performing teams.
• A foodie at heart, with a genuine passion for the industry and an insatiable appetite for growth.
Additional Information For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don't meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'., We only select the best of everything - ingredients, equipment, and most importantly people. Nobody at BaxterStorey just 'falls' into hospitality. They're passionate about what they do. We revolt against the beige, bland and boring. We want people who want to challenge the norm and make a difference to want to work with us. That means we are on the top of our game. We Empower Champions The old age, 'a happy team is a productive team' has never rung truer. True happiness means career empowerment, flexibility and genuine prospects through structured, creative training, that's exactly what we offer. Making our teams happy is top of our agenda. We ask our teams to Fuel Their Individuality, when you are yourself, you will be at your best. We Are Conscientious Protectors Our belief in the power of food goes way beyond delighting diners. We never stop looking for ways to improve our communities and drive change for the good of the planet and we ask all our team members to support this ethos too. From helping disadvantaged young people into the industry to sourcing the finest ingredients with the lowest carbon footprint, we're always thinking up new ways - big, small but always bold - to make a difference beyond the plate and being a part of BaxterStorey means that you will support us in making a difference. You Can Grow With Us Not only will you have the opportunity to better yourself here, you'll be given every encouragement to do so. And because we're growing all the time, there is no limit to what you can achieve. We don't just attract the best people in the industry, we create them., Our values are what we stand up to. They are what make us BaxterStorey, they focus our behaviours on taking action. At BaxterStorey we are: ALWAYS VISIONARY - We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE - We are up-beat, motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people. CREATIVELY COLLABORATIVE - We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS - We work together as a team to lead by example, protecting the planet and supporting local communities.


• 33 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme
Are you a dynamic, ambitious leader with a passion for food, people, and innovation? Do you thrive in a fast-paced, multi-site environment where no two days are the same? If this sounds like you, we have an incredible opportunity waiting for you.