CCTV Operations Manager

The CCTV operations team is part of the council's Public Safety Division and plays a critical role in enhancing public safety and the major incident management.

The service provides the necessary assurance with regard to the Council's readiness and preparedness to respond to significant events as a Category 1 responder outlined within the Civil Contingencies Act 2004.

The service has developed a strong cross-council approach towards ensuring that there are robust arrangements in place to enable the Council to deliver effective and timely responses to a broad range of critical incidents in conjunction with partner organisations and ensuring our local communities are resilient., As part of the Public Safety Division Management Team, the CCTV Operations Manager will manage the day-to-day functions of the service, ensuring the information and data resources meet the needs of customers and stakeholders.

The post holder will ensure staff and assets are tasked appropriately to maximise the impact of the service, demonstrating value for money.

Provide leadership and direction for the team, ensuring a best practice-based approach which meets the Council's aspirations.

The successful postholder will work with a high degree of autonomy and will ensure there are robust arrangements in place to ensure the efficacy of the CCTV Operations Team

Knowledge of CCTV in a local government context is desirable, but it is more important for that the postholder has demonstrable experience as a people leader within the local government or public sector environment and extensive experience of working in partnership with a range of internal and external stakeholders.

The postholder will have a can do and think outside of the box attitude in problem solving, driving continuous service improvement and should be used to working in a high-demand and dynamic environment.

Excellent communication skills, both written and verbal to a range of audiences are essential and you will have a flexible approach to work and the ability to work outside of core office hours to suit the operational business needs.

You will have good working knowledge of Microsoft Office, Outlook, Excel and Work.