Communications and Engagement Officer

We are looking for a creative, organised and hardworking Communications and Engagement Officer who can support our busy Communications and Engagement team.

The successful candidate will be skilled at written and verbal communications, with experience in managing projects and excellent organisational skills.

It's an exciting time to join NHS Norfolk and Waveney Integrated Care Board (ICB) as we work with our Integrated Care System partners to transform local health and care services for local people.

We operate a flexible/ hybrid model of working so this role could be performed mostly remotely, with a need to travel as per the needs of the business.

Main duties of the job

You will play a key role in the team delivering important components of our communications and engagement strategy, playing a critical role in helping us deliver successful communications and engage with our staff, patients and community across Norfolk and Waveney.

You will lead on internal communications within the ICB, using a wide range of channels to communicate and engage with staff. Managing our staff intranet, producing our internal newsletter, and coordinating our all organisation-wide online meetings are a few of the duties that you will lead on to support this.

Supporting the wider team is another key component of this role. You will sometimes be involved in supporting with engagement activities, digital communications and media relations, and you will be able to multitask across a range of projects. We are looking for someone who is innovative and dedicated, and who has a talent for developing eye-catching content to inform, educate and inspire our communities.

The successful candidate will have excellent IT skills, and be able to learn new software and systems quickly. They will also be confident in building and maintaining rapports with a range of stakeholders, including senior management.

Health and care services in Norfolk and Waveney are working closely together to further improve services and provide more joined-up care for local people. In Norfolk and Waveney, we have already achieved a lot by working in partnership to improve health and care outcomes. These changes have been made possible by different organisations - NHS hospitals, GPs, mental health and community health services, local councils, care homes and social workers, voluntary and community organisations and others - joining forces to agree and plan for local people's needs.

Norfolk and Waveney Integrated Care System (ICS) includes a statutory Integrated Care Partnership (ICP), and an Integrated Care Board (ICB) called NHS Norfolk and Waveney. This partnership and organisation dedicated to making sure that organisations work together for the benefit of our residents, staff and communities is an important step change, helping to create positive differences to local people and joining up health and social care. This is the culmination of many years of effort to build partnership working across the NHS, local authorities, the third sector and patient groups.