Community Mental Health Hub Manager

Tees, Esk and Wear Valleys NHS Foundation Trust, York

Community Mental Health Hub Manager

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Tees, Esk and Wear Valleys NHS Foundation Trust, York

  • Full time
  • Temporary
  • Onsite working

Posted 2 weeks ago, 15 Nov | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: cb79901d02b24867847332c688098040

Full Job Description

We are looking for an exceptional individual to help to lead this exciting and dynamic process to test and develop a 24/7 Community Mental Health Hub model for York., The Hub manager will be instrumental in the development and implementation of the hub model, supporting the design process with local service users, carers, local statutory and voluntary sector organisations to better meet the needs of people that require mental health support in the west of the city. With an open-door policy, the hub is intended to be accessible to anyone offering a range of mental health services and support on a 24/7 basis.
The role of the Community Mental Health Hub:
The support and care are comparable to that of a loving family. It fills the gap between well and unwell. No referral or criteria necessary
Harnessing existing assets around York, the hub will ensure services are working collaboratively, are accessible and communicate and feed back into them.
People know they are seen for all that they are. It is the role of the hub to live, champion, and grow that shift in culture., To manage and provide inspirational leadership to all the staff within the Hub. This will include expertise in practice support, change management and communication to a variety of stakeholders.
To work collaboratively as a multiagency leadership team, to continually improve the effectiveness of the service and to co-produce outcomes for this.
To ensure that all staff understand the importance of evaluation, research and audits and embed processes into everyday practice. To inspire all team members to facilitate a service that is customer focussed and puts the assets of the customer at the heart of the service provided.
To further develop the daytime practice model alongside defining the out of hours provision to align with the core principles of the model. This will involve complex system change and advance integration with other organisations and services.
Oversight of further developing and testing practice and systems to manage the high demand and need for the service, ensuring that everyone receives the right offer at the right time. This will need considerable skill to understand the assets of the staff and community resources, developing links when needed, to ensure that the customers who require support receive this in a timely manner and all staff understand the risk and statutory requirements of working in an integrated health and social care service.
To support staff to promote personalised support utilising non-traditional, innovative methods of support and intervention. To work flexibly around people's needs and commit to prevent further disruption to their lives.
To be responsible for the development of Hub staff utilising supervision, appraisal, solution focussed leadership and coaching. To consider other methods of developing staff and their practice that come from a range of organisations, services and employees to ensure we are maximising their assets to sustain the service.
To ensure the team delivers great practice for all the customers, this will require monitoring and development of new structures to feedback to stakeholders. You will be responsible for ensuring a high level of skilled practice and ensure staff have an awareness of social, political, legal and professional guidelines to maintain safe practice.
To manage complaints, investigations and incidents using a professional, common-sense approach. To ensure that concerns are addressed immediately, and recommendations are considered, communicated to stakeholders and are implemented. To encourage an environment where people learn from our successes as well as complaints and incidents and that the development of the service and improving the customer experience is central to everything we do.
If the contract type on the vacancy states 'Fixed Term' this would mean the vacancy is being advertised to address a temporary need for the duration stipulated on the advert, however, in the event that permanent funding is secured for the post the successful applicant will be confirmed in post on a permanent basis.
Internal applicants must ensure that prior to applying they have agreement from their current line manager that they can be released on a secondment basis., TEWV encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID19.
Tees, Esk and Wear Valleys NHS Foundation Trust is committed to the protection of staff, service users and visitors to the Trust from second hand smoke and currently operates a no smoking policy which ensures all buildings and grounds are smoke free.
We are an equal opportunities employer and welcome applications from individuals who have experience of mental ill health or learning disabilities. Our service users and carers tell us our staff should be consistently concerned with maintaining and improving care with pride, empathy and compassion.
This job advert may close as soon as sufficient suitable applications have been received. If interested please apply for this post as soon as possible.
In order for your application to be successfully processed we will require references from your current and previous employer(s) which must cover a minimum period of three years. Please ensure that the reference section of your application is completed appropriately giving the address, telephone number and work email address of each of your current and previous line manager(s). If this section is not fully completed your application may not be processed.
If your application is successful, the information you give on your application form will be used to create and be retained on your electronic staff record and to provide access to core Trust systems.
Please note that if the post you are applying for requires a DBS check, you will be required to also subscribe to the DBS Update Service, if successful, and thereafter renew your subscription each year. The Trust will reimburse the subscription fee.
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website.
By applying for this post you are agreeing to Tees Esk and Wear Valleys NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.

A 24/7 Community Mental Health Hub is being developed, in the West of the City of York, as part of a pilot funded by NHSE for 2 years. The pilot builds on a longstanding ambition in York driven by the Mental Health partnership, in response to wider stakeholder events that identified that a person centred, transformative approach was needed to improve the outcomes of people with mental health needs in the city of York., We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - GOV.UK (www.gov.uk) and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK (www.gov.uk)

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care -our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life., Here at Tees, Esk and Wear Valley Foundation NHS Trust we want you to have a positive experience when you start your new role with us. To ensure you have great welcome, for all new starters joining the Trust, we offer two start dates per month on the 1st and 3rd Mondays of that Month.