Complex Programme Manager

Are you ready to take on an exhilarating role as a Complex Programme Manager at Kyndryl? Prepare to embark on a journey where you will be at the helm of delivering value-add transformative programs for Kyndryl and our customers. Your ultimate mission? To deliver a truly extraordinary outcome for our customers and propel our business to new heights. As a Complex Programme Manager, you have the ability to break down a strategic vision into discrete interconnected projects, each one delivering its own critical component to realize the vision. As the interface for the project managers leading each interconnected project, your choices will have a resounding impact across projects and secure successful program outcomes. Equipped with the power of data and analysis, you will possess the unique ability to predict, understand, and influence the outcomes of each project. Your strategic foresight will fuel effective decision-making, as you navigate the intricate complexities of our interconnected projects, establishing objective and milestone commitments, managing risk, and ensuring budgets and time requirements are appropriately defined. You will successfully deliver the scope of each program by assembling a Kyndryl team with the required skills and provide ongoing coaching and mentoring to our dedicated project managers and teams.

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.,

• 10+ years of experience of successfully managing large, complex multi-million dollar fixed priced IT projects or programs, preferably with that track secured working at senior levels within a professional services business, with experience of working with customers across multiple project phases, industries and geographies
• You are comfortable and proven engaging at the C-suite, encouraging conversations to aid a customer's journey and helping them understand benefits, translating technical complexity where needed and engaging across a diverse business and technical landscape with confidence
• Comfortable with the dynamics of portfolio management at scale
• As a consultant and delivery partner at heart, you have a track record in end-to-end consult to delivery, with a demonstrable history of engaging with clients, helping to define the vision and then translating that vision into tangible and manageable steps
• Expertise in cost & scope management, change control, and overall project governance
• Experience in identifying and tracking dependent tasks across projects, proactively identifying and mitigating risks related to dependencies, and guiding effective staffing choices to leverage expertise and/or knowledge between projects. You can also manage substantial levels of ambiguity explaining complex programmatic techniques to enable programme progression even when there is data or information absence.
• High levels of Proficiency with establishing program governance and management systems, with the ability to blend methods and client capabilities to meet complex demand, managing interdependencies of various projects to develop a master schedule, cost benefit assessment and trade-off decisions, and asset and resource prioritization
• Knowledge of business intelligence, data analysis, dashboards, business intelligence reporting, business metrics, and operational reporting
• Ability to thrive in a dynamic agile environment, adapting to changing priorities while remaining outcome focused
Preferred Skills and Experience
• Project Management certification such as PMP (Project Management Professional) or PRINCE2 (Projects IN Controlled Environments) or PgMP (Program Management Professional)
• Familiarity with Agile methodologies (e.g., Scrum, Kanban) and DevOps practices
• Experience in managing vendor relationships and contracts
• Strong communication and influencing skills secured from engaging with diverse stakeholders, mainly C Suite.
• A consultative and delivery background able to articulate approaches to complex systems and IT delivery
  
  At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities., Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.