Conference and Events Sales Consultant

As a Conference & Events Sales Consultant, you will be responsible for promoting and executing all Meetings & Events business within the hotel and as an ambassador to the hotel, you will be an expert on all the facilities on offer with the ability to advise guests based on their individual needs. You will also record and process all enquiries that are made by phone, email, or face to face to ensure all guests are dealt with efficiently and in a timely manner. You will work with your teammates and liaise with the wider hotel team to ensure all leads are followed and departmental targets and individual KPI's are met. You will be an expert on all of the facilities on offer, with the ability to advise guests based on their individual needs. You will record and process all enquiries that are made by phone, email, or face to face to ensure all guests are dealt with efficiently and in a timely manner. You will work with your teammates and liaise with the wider hotel team to ensure all leads are followed and that our guests receive an exceptional experience when arranging their events., Aloft Hotels are designed for global travellers who love open spaces, open thinking and open expression. This is a place where travel creates possibilities, where style is necessary, connectivity keeps up with you, social scenes are vibrant, and the only direction is forward. This is Aloft Hotels. The Eastside Rooms is a unique environment that combines the innovation of the future with Birmingham's iconic heritage. Think stylish with a touch of cool. Professional with a touch of fun. We're all about creating exceptional experiences. Couple attention to detail with a distinctive attitude for creating spectacular memories and you have the perfect combination of skills to enhance any occasion. Traditional, yet contemporary. This is The Eastside Rooms.

To be successful in this role, you will have experience within a similar role and will be passionate about providing an exceptional guest experience, always living through our brand standards. At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between. Aloft Hotels are designed for global travellers who love open spaces, open thinking and open expression. This is a place where travel creates possibilities, where style is necessary, connectivity keeps up with you, social scenes are vibrant, and the only direction is forward. This is Aloft Hotels. The Eastside Rooms is a unique environment that combines the innovation of the future with Birmingham's iconic heritage. Think stylish with a touch of cool. Professional with a touch of fun. We're all about creating exceptional experiences. Couple attention to detail with a distinctive attitude for creating spectacular memories and you have the perfect combination of skills to enhance any occasion. Traditional, yet contemporary. This is The Eastside Rooms.

We want our team to have a work life balance that works both for them and the business. Please feel free to talk to us at the interview stage about the flexibility you need and we will explore what's possible for the role. As part of the Eastside team, you will have access to a suite of benefits that include:

• Hotel discounts portfolio wide - staff rates and up to 50% discount on food & beverage and spa
• Subsidised meals on duty
• Paid breaks
• Financial contribution towards childcare from day 1 of employment
• Annual wellbeing allowance of £350 from your second year of employment
• A minimum of 30 days holiday
• Salary Sacrifice Schemes - Holiday purchase scheme and Cycle to work scheme.
• Wagestream - stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Company sick pay - giving you piece of mind when you need it the most
• Annual reviews for salary and employee benefits
• Boomerang - Aimbridge internal sales lead program, the lead sender can earn 5% un-capped commission on actualized revenues
• A genuine commitment to your personal and professional growth through our excellent Learning & Development offerings
• Regular recognition of your contribution, including team appreciation days and events, quarterly and annual awards and on-the-spot rewards via our online recognition platform, Aloft Birmingham & Eastside Rooms Conference Centre 4 Woodcock Street, Birmingham, West Midlands, B7 4BL