Consumer Relations Internship, June 2025, London, UK

Join our Global Consumer Relations Team at Haleon based in London, for a 12-week summer internship, starting in June 2025. At a glance: If you're a second / third year university student eager to jumpstart your career in Consumer Relations, this is your chance to work closely with an experienced team that will support and guide you to reach your full potential. Global Consumer Relations connects consumers and colleagues to ensure no consumer story is left unheard. The role is dynamic and global in scope. We think the most exciting aspect of this role is the opportunity to explore, build and support recommendations of new solutions & processes or improvements of the existing ones. The summer internship programme offers an opportunity to bring fresh perspectives and new talent to help us address strategic priorities for Global Consumer Relations. These priorities include:

• Oversight and delivery of effective and efficient consumer care services.
• Being a reliable, and resourceful partner to our global Haleon colleagues.
• Drive innovation of consumer care services and technology products
Throughout your internship, you'll have the opportunity to:
• Assist with analysing content needs for both consumers and consumer care agents.
• Ensuring content is up to date and aligned with Haleon's tone of voice.
• Contribute to enhancing overall consumer satisfaction and services.
• Summarise findings into written narratives/presentations.
• Communicate trends and findings relevant to the operational performance of Consumer Relations, consumer contact preferences and business priorities.
• Support change projects with value potential and impact assessments., Interview: If shortlisted, you will be invited to a virtual interview, which will include a competency-based interview and may involve a case study or technical exercise.
• Offer: Candidates will be notified of the outcome within two weeks of the interview
Interviews will be held in November/December 2024 We advise you to apply as soon as possible as we may close the role due to the volume of applications. If you require any support or adjustments with your application, please email: earlytalentrecruitment@haleon.com Diversity, Equity & Inclusion: Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/ At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements. Accommodation Requests


• We welcome applicants from all degree disciplines; however, degrees in Communications, Management studies, Psychology, or design are particularly advantageous for this internship.
• If you are studying for your Undergraduate Degree, you must be in your 2nd year of study (England) or 3rd year of study (Scotland)
  
  We are a world-leading consumer healthcare company, Home - Haleon, with a clear purpose to deliver better everyday health with humanity. Our leading brands are built on science, innovation and human understanding and are trusted by millions of consumers globally. Our strategy seeks to deliver sustainable above-market growth and attractive returns, while running a responsible business which is integral to all we do.
Why join Haleon? The future of everyday health is changing and we're the people changing it. In front of us is an incredible opportunity to go beyond what any of us have done before and make everyday health more achievable, more inclusive and more sustainable for more and more people. So join us, as we build one of the world's leading consumer healthcare companies. Join us to innovate our category-leading brands and to better understand people's everyday health needs. To tackle the biggest barriers that stand in their way and to change individual and societal behavior. Join us to work with colleagues who share your restless energy. To explore your interests. To stretch yourself to do the best work of your career. Join us, as together we build a working experience that encourages us all to lead happier, healthier and more productive lives.


• We offer a competitive salary, and London travel allowance. You'll receive a full overview of our rewards and benefits package when you join us.
• Health & Wellbeing programmes to support your physical and mental health
• You will join IP Unite, Haleon's community for students run by students to support charity events, sports clubs, STEM outreach and many more exciting projects