Contract Manager

We are experiencing growth in our key customer base and are looking for a dedicated Contract Manager on a permanent contract to be based in the Wartsila office, Fareham, Uk and to be available to attend local customers offices as required. As a Contract Manager you will maintain an optimised relationship with Key customers to help secure future business through collaboration and customer satisfaction. The successful applicant will act as the interface between customer and Wartsila to promote and develop collaboration to ensure that agreements are executed in accordance with both Wartsila and customer expectations. The position will report to the Manager, agreement management Uk and Central Europe. As Contract Manager, your work will focus on these responsibilities:

• Act as Contract Manager to fully align all external and internal stakeholders within Wartsila and the customer to ensure the smooth execution of maintenance agreements for the customer's fleet.
• Full responsibility for assigned contracts in accordance with Wärtsilä guidelines to ensure that the contract management process and general management practices are done safely and efficiently and exceed customer expectations.
• Develop and maintain a way of working and responsibility in collaboration with the customer.
• Proactive customer communication and prevent escalation of issues buy close partnership discussions and quick action to developing situations.
• Lead and coach the Agreement Contract core team.
• Follow up and maintain customer satisfaction and ensure that agreed actions are taken
• Follow up financial, operative and technical performance through reviews and reposting and taking necessary corrective actions.
• Individual and team working to ensure targets are met.
In addition to the above duties and responsibilities, the post holder must be prepared to undertake additional duties within their capabilities which may result from changing circumstances, but which not of necessity change the general character or level of responsibility of the post.


• B.Sc. or equivalent within the technical area
• At least five years' experience in contract management and/or sales, project delivery or field service.
• Proven technical experience in marine operations.
• Internal Combustion engine and auxiliaries experience in marine operations.
• Cost awareness and effectiveness
• Negotiation skills
• Presentation skills
• Ability to work in a high-pressure environment and manage conflicting deadlines.
• Understanding of Hybrid solutions desirable.
In this role, some travel is required to meet with our customers around the world. Thus, we hope you to be ready to travel approximately 20%. Why you and us? We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other's growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don't always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent - want to join the ride? We are now looking for a, Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.