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Customer Contact Advisor

Grand Union, Milton Keynes

Customer Contact Advisor

Salary not available. View on company website.

Grand Union, Milton Keynes

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 3 Nov | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 82123b09413749089ae8744879442b34

Full Job Description

We're on the lookout for a Customer Contact Advisor to help deliver exceptional service and resolve customer issues at the first point of contact. Whether it's through the phone, post, internet or live chat, you'll be the friendly face our customers turn to. In this role you'll support our bustling contact centre handling an average of 400-500 contacts daily. You'll join our dedicated team operating within our core hours from 8.45am to 5pm Monday to Friday, with lunch breaks scheduled between 12pm to 2pm to ensure an efficient service to our valued customers.

  • Experience in a bustling customer contact centre environment.
  • Strong teamwork and rapport building.
  • Ability to deliver top-notch customer service and process data swiftly.
  • Collaborative spirit with internal teams and external agencies.
  • Excellent organisational skills for a fast-paced environment.
  • Confident communication - emails, phone calls, social media, and webchat.

    We reserve the right to close the vacancy before the advertised closing date in the event of an overwhelming response or a change in business priorities. £26,447.91

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