Customer Service Adviser

SWIFT Temps Ltd Recruitment Division are currently recruiting for Customer Service Advisers/Customer Satisfaction Advisers in Ripon to start IMMEDIATELY!! Duties and Requirements for this position include

• Excellent communication skills
• Complete necessary paperwork
• Liaise with customers taking orders
• Communicate effectively with colleagues and customers
• Offering customer support when necessary
• Prioritizing tasks and work load
  
  Must have experience using IT software and be fully compliant with word/Excel
• Follow up on emails
• Must have excellent keyboard skills
• Remain professional in all situations throughout the customer experience
• Must be organised whilst working under pressure
• Support members of the team when required
• Customer service experience
• Inbound and outbound telephone experience essential
  
  X3 Shift Patterns Available over Monday - Friday , when applying please let us know which shift pattern you want
1. 11.30am - 07.30pm 2. 06.00pm - 02.00pm 3. 06.00pm - 12.00pm Pay rate £11.44 per hour, overtime £17.16 per hour This is a temporary position which is likely to run over January 2025, possibly longer. This position is being advertised on behalf of SWIFT Temps Ltd Recruitment Division who operate as an employment business.