Customer Service Advisor
Scania Limited, Grimsby, North East Lincolnshire
Customer Service Advisor
Salary not available. View on company website.
Scania Limited, Grimsby, North East Lincolnshire
- Full time
- Permanent
- Onsite working
Posted today, 26 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 7a3bbed367cb4de49ecaa10750e6d530
Full Job Description
We have an exciting opportunity for a motivated individual to join our team at Grimsby. As a Customer Service Advisor, you will be at the forefront of customer interaction, and your responsibilities will include building relationships with new and existing customers, coordinating routine servicing, repairs and maintenance, handling queries and raising invoices for work carried out, whilst always keeping our customers up to date. You will have a real passion for delivering a first-class service and an organised approach to your work.,
- Meet and greet all customers on arrival in a professional and friendly manner.
- Manage day to day administrative tasks confidently and efficiently.
- Use initiative and be comfortable working as an individual.
- Plan, schedule, and coordinate work.
- Create and process job cards, checking for existing work in progress.
- Check account detail, available credit and obtain relevant authorisation.
- Provide timely updates to our customers.
- Agree timescales for unscheduled work and follow through to completion.
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