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Customer Service Advisor

Nhs Professionals, Bracknell, Bracknell Forest

Customer Service Advisor

£23310

Nhs Professionals, Bracknell, Bracknell Forest

  • Full time
  • Permanent
  • Onsite working

, 13 Nov | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: e993074798f64f0db6aef6aa72621d29

Full Job Description

If you're great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you. Join us and you'll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture truly driven by care.

  • Key to success in this role is to establish strong working relationships and to be able to prioritise tasks.
  • Customer service experience in an environment where delighting the customer is the core focus
  • Administration experience
  • Ability to deal with high volume internal and external customer enquiries and conflicting priorities
  • Advanced ability to connect and communicate effectively in writing, face to face and over the telephone with a wide range customers
  • Proactive approach to relationships and trouble shooting
  • Ability to manage time and workload effectively
  • Prioritising conflicting workloads

    NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.
    • We are particularly proud of being the first NHS organisation to gain the accreditation of Top Employer by the Top Employers Institute. This is a huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees.

    In return for your commitment, we will offer you some fantastic benefits:
  • Generous annual leave allowance - 27 days per year, plus bank holidays
  • A commitment to talent management & development
  • Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers
  • Pension - We'll contribute up to 10% towards your pension if you join our stakeholder pension scheme
  • Life Assurance
  • Group Income Protection
  • Wellbeing Programme
  • Employee Assistance Programme
  • Employee Engagement & discounts platform

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