Customer Service Attendant

Salary not available. View on company website.

APCOA Parking (UK) Ltd, Hounslow

Posted 2 weeks ago, 8 Nov | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 73bf0edae17c420c8f25fdbe94b089e0

To carry out relevant basic maintenance of payment machines, entry and exit barriers and other company equipment
To ensure that patrols are carried out at all times in accordance with the sites KPI's
To complete report sheets or any other log sheets, in full and as instructed
To report to your line manager any element of car park service that might compromise the level of service we wish to achieve as well as any irregularities.
To maintain a standard of deportment and behavior that will always represent the company in the best possible manner
To work on the reception desk dealing with customer payments, pre-bookings and using credit card machines and cash handling.
To ensure a consistently high level of customer care
To assist with the cleaning of the car park including litter picking and cleaning of all public areas.
To carryout Enforcement within the Car Parks
To comply with Transport Regulations, Company Procedures, Health & Safety Law and HAL Regulations.

Do you have customer service experience?
Interpersonal skills, with the knack to build positive working relations.
Competence to prioritise work, multi- task and maintain organisation.
Self motivated with a pro-active nature
Excellent problem solving skills.
Exceptional customer service skills

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.