Customer Service Executive

Competitive Salary + Bonus + Excellent Benefits

Customer Service Executive – Ripon (HG4 1SL)  - Managed Services

So, who are we? We are Managed Services, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

 As a Customer Service Executive based in Ripon (HG4 1SL)  you’ll be responsible for:  

• Building and maintaining fantastic customers relationships

• Receiving and processing order enquiries and keeping an eye on the order status

• Liaising with internal and external stakeholders to source products to fulfil customer orders

This is a full time, permanent role working 40 hours per week Monday to Friday 8am – 5pm, with one additional weekend day required every 4- 6 weeks which is paid as overtime

 And here’s what we’d like you to have: 

• Confident communicator

• Previous experience working in a customer service environment

• Enthusiastic with a willingness to learn

 We look forward to receiving your application!

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