Data Analyst

Due to the increasingly integral role data plays in our product and platform, we're looking to expand our Data team and would love for you to join us as a Data Analyst You will be helping to define how we evidence customer readiness to protect themselves from cyber attacks. You will be working with learner data gathered from our upskilling, assessments and exercises to measure human capability and how this can be translated into actionable insight for our customers. I mean, it does sound impressive doesn't it? You will help support the product team internally to make data informed decisions with product analytics and define the metrics and data visualisations that customers see on the platform. Working closely with both the Product leaders and Data leads you will ensure that not only do we meet the needs of our customers now but we also align to our future vision. We are a fast paced organisation and we are scaling quickly - but that also means you get heaps of autonomy, the ability to genuinely influence, and work with a great bunch of folks. Your main responsibilities (we're scaling fast, so these may change as we grow):

• Work with Product Managers to ensure the in platform reporting meets customer needs
• Liaise with data engineering to ensure data sets that are needed are available and consumable within the platform apps
• Work in cross functional teams with designers, engineers and product managers to create designs for any changes that can be circulated with stakeholders before build
• Service customer success and marketing requests for analysis to support customers and knowledge sharing
• Work with user researcher to present qualitative and quantitative data on our product to leadership to inform the product strategy, As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:
• Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and your birthday off
• Look after your family and yourself with private medical insurance, enhanced parental leave, mindfulness groups, critical illness cover, pension, health plan and more
• Career and learning development through the platform and our 'Learn Anything' fund
• Recognition & Rewards for doing great work and living our values and behaviours
• Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working
• We're a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms
• When you do visit the UK hub getting there is easy: we're based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike
Find out more at https://careers.immersivelabs.com


• A strategic, inquisitive and innovative mindset with the ability to anticipate customer needs, interpret requirements and deliver consistently high-quality output
• Commercial awareness and able to spot opportunities to use data and build appropriate data models
• Polished communication & presentation skills with the ability to tell stories through the data
• Effective delivery skills with the ability to work well under pressure in an Agile environment
• In-depth SQL knowledge - You should know your left from your right joins
• Experience with Data Visualisation, Analysis, Warehousing tools (we use Looker/ DBT / Snowflake - you don't need to know these specific ones)
• Knowledge of some statistical techniques
• Interest in Learning Analytics approaches
  
  Immersive Labs is the leader in people-centric cyber resilience. We help organizations continuously assess, build, and prove their cyber workforce resilience for teams across the entire organization, from front-line cybersecurity and development teams to Board-level executives. We provide realistic simulations and hands-on cybersecurity labs to evaluate individual and team capabilities and decision-making against the latest threats.
https://www.immersivelabs.com/why-immersive-labs Where we are now Immersive Labs was founded in 2017, from a cargo container in Bristol, UK we've grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work for the last 3 years running! We are trusted by the world's largest organizations including KPMG, Sophos and the NHS to measure, map to risk, and optimize the human cyber abilities of their entire workforce. https://careers.immersivelabs.com/our-story, Immersive Labs' growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:
• Driven - We are innovators and market-creators, constantly moving forward to achieve results in support of our mission.
• Inclusive - We are passionate about creating an environment of inclusion and respect for our employees, customers and partners, everyone has opportunities to thrive.
• Customer Obsessed - We seek to develop deep relationships with our customers to help them achieve their business outcomes.
• One Team - We are a talented global team working together to achieve our vision.