Data Operations Manager

The Data Access and Partnerships area is responsible for ensuring effective access to data products for internal and external users. It includes three functions: Data Governance & Assurance, Data Access Service and Data Portfolio management. Together these provide the Health and Care Partnerships and Data Access Control components of the Data & Analytics Operating Model.
This role sits within the Data Access Service: Secure Data Environment Service & Systems Management team.
Data Access Service: Secure Data Environment Service & Systems Management is a team of around 31 WTE. Its purpose is to provide users outside NHS England with secure access to data products through secure data environments and to manage the systems that support applications, management of the data access process and reporting., As a Data Operations Team Manager you will lead the team responsible for managing the systems and reports used to support the delivery of the Data Access services and ensuring the service improvements required are implemented to support the ever-changing demands on the Service.
+ You will also be responsible for delivering support to the Data Access Service Teams and functions in the use of the systems and reports available.
+ You will take the lead in delivering system improvements, be proactive and able to talk to senior stakeholders to ensure the systems and reports you support work for everyone, and user needs are at the heart of everything you do.
+ You will provide assurance to the Head of Service to ensure system changes support the continued business as usual activities whilst driving through system changes, and work alongside the Data Access functions to redesign the systems to drive through efficiencies and benefits.
+ You will manage external suppliers and contractors in an agile way to ensure customer satisfaction through early and continuous delivery of changes.
+ You will be required to facilitate workshops and hold meetings with a diverse range of users and stakeholders using multiple remote and face to face methods ensuring ideas are communicated clearly and any technical issues are explained appropriately to non-technical audiences., We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We're passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.
We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview.
Applications from job seekers who require sponsorship to work in the UK under the Skilled Worker route are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
If applying for this role on a secondment basis, please make sure you have obtained prior agreement from your current line manager to apply for this position.
Please note that we currently do not accept applications via recruitment agencies.
The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
+ Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
+ Making the NHS a great place to work, where our people can make a difference and achieve their potential.
+ Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
+ Optimising the use of digital technology, research, and innovation
+ Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band., NHS England

NHS AfC: Band 8a
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive - and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that's a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a 'home' office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.