Defence Afghan Relocation and Resettlement (DARR) - Relocation Caseworker

For MOD candidates only: Whilst this is an FTA, all internal MOD employees successfully recruited into DARR will be transferred into DARR as their new business area for the duration of their appointment. Successful candidates applying on promotion will be substantiated into the new grade. There is no requirement, therefore, for line management approval to apply. At the end of the appointment if it is not possible to extend the FTA, DARR will work with you to find an alternative position within the department, in line with departmental policy.
For OGD candidates only: If you accept a fixed-term appointment with MOD, the preferred option is for you to transfer from your home department on a loan basis to ensure you can return to your home department at the end of the fixed-term appointment. Exceptionally, if a transfer on a loan basis cannot be agreed by your home department, you would transfer and become a permanent employee at MOD but on a fixed-term basis. This will not affect your continuity of employment. If you face a redundancy situation at the end of the fixed-term appointment you will be treated as a permanent civil servant for redundancy and priority mover purposes only. You must have two years’ service to be eligible for redundancy benefits under the Civil Service Compensation Scheme.
Candidates will require Line Manager approval before applying on a loan basis. Candidates who apply on promotion will join in the higher grade, but it is for the home department to agree whether they accept the higher grade on return. This would be included in the loan agreement.
All jobs within DARR are predominantly based at MOD Main Building, with some roles requiring greater office attendance than others.
For current MOD employees, retention of current duty station will be considered. Positions outside of London will not attract London Weighting.
This position is advertised at 37 hours per week., The DARR Directorate was established in 2022 to manage the process for identifying and supporting eligible Afghans who supported the UK mission in Afghanistan over the past 20 years to come to the UK under the Afghan Relocation and Assistance Policy (ARAP) scheme, and once here to be assisted to begin their new lives with their families. It is important and rewarding work, supporting one of Defence’s highest priorities. In addition to leading on all ARAP relocation and resettlement policy, the Directorate is responsible for assessing the applications of Afghans who still wish to relocate to the UK, enabling the relocation of those eligible, managing Whitehall and international relationships at the highest strategic level (including regular Ministerial engagement), and directing and cohering all Afghan relocation and resettlement activity across the Defence enterprise.
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The DARR Directorate is formed of many elements working together to relocate eligible Afghan citizens to the UK. A crucial part of the process is managed by the Relocations Team, responsible for facilitating the safe passage of eligible DARR families from Afghanistan and third countries to the UK. The Relocations casework team is ever growing and led by Asst Heads (B2/G7), supported by a team of C1/SEO team leaders who in turn are responsible for the team of caseworkers.
This role requires a large amount of autonomous working and stakeholder engagement - confidence in each area is key., + Making autonomous and sound decisions in accordance with relevant Government Policy.
+ Liaising with other government organisations, including, Home Office, Foreign, Commonwealth, Development Office and other externally agencies to facilitate the movement of eligible applicants.
+ Recording, managing and analysing sensitive data to inform Ministerial submissions.
+ Facilitating the collection of biometrics and interrogating evidence streams to validate applications.
+ Managing a large casework portfolio. Including communicating directly with applicants in a professional and sensitive manner.
+ Identifying and escalating complex cases to Team leaders.
+ Operating as part of team, focusing on casework and other ad-hoc priorities.
+ Participating in regular team meetings and training as and when required., This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
At sift, you will be assessed against the following :
+ Candidates will be required to provide CV details to include: job history; qualification details and previous skills and experience.
+ Making Effective Decisions (essential)
+ Managing a Quality Service
+ Delivering at Pace
+ Communicating and Influencing
At interview, you will be assessed against the following Success Profiles Behaviours:
+ Making Effective Decisions (essential)
+ Managing a Quality Service
+ Delivering at Pace
+ Communicating and Influencing
In the event of a high number of applications, we will sift applicants against the essential behaviour: Making Effective Decisions only (in addition to their CV).
Candidates who are successful at sift will then be invited to interview, which will be conducted via Microsoft Teams.
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the
Candidates must have or be willing to undergo SC clearance.
Feedback will only be provided if you attend an interview or assessment.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

+ Ability to store, present and sort data to meet desired outcome (this must be in line with GDPR and DARR IM guidance)
+ Ability to remain calm under pressure and work at pace.
+ High level of resilience, flexibility, strong team worker who is willing to assist other team members.
+ Confidence and recognition of when to make autonomous decisions and when to escalate.
+ Strong problem-solving and investigative skills to overcome technical and information barriers
+ Experience of analysing and interrogating data.

Desirable:
+ Knowledge of the UK immigration law, + Making Effective Decisions
+ Managing a Quality Service
+ Delivering at Pace
+ Communicating and Influencing

Alongside your salary of £35,290, Ministry of Defence contributes £10,223 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ Learning and development tailored to your role
+ An environment with flexible working options
+ A culture encouraging inclusion and diversity
+ A Civil Service pension with an employer contribution of 28.97%
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.