Digital Health Stock Management Assistant

The Digital Health Service Management Team are looking to recruit a Digital Health Stock Assistants for 12.5 hours per week. The ideal candidate will be someone who understands the value of providing outstanding customer service and is able to effectively balance the need for IT service delivery with the operational needs of a large, busy hospital. Able to work proactively under pressure and deliver against individual and team Key Performance Indicators., As a Digital Health Stock Assistant, you will assist in maintaining the containers full of stock, booking in deliveries, delivering, and arranging collection of equipment. Also, you will assist with the Registration Authority process, by unlocking cards, and printing new cards.
Essential skills include excellent customer service and communication skills. The ability to priorities and work well as part of a team is also essential.
While the role is based at the main hospital site, you will be expected to travel to the Trust's other sites when required for work purposes, for which transport will be provided, so a full driving license is essential.
A high level of IT Literacy
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity, and Excellence., + Supporting the Desktop Service Administrator with internal supply chain services e.g. receipts, distribution and/or materials management using computerised receipts, storage and/or bar-coded data capture systems.
+ Unpacking and checking delivered items against delivery/order information, takes corrective action where necessary and maintains audit records.
+ Book in equipment that has been delivered by the suppliers, updating the procurement system and the ITSM system with the details.
+ Updating the ticket via the Fresh Service ticketing system and moved to the appropriate team to deal with.
+ Delivering equipment and arranging collection of equipment around the trust.
+ Occasional cover for the Desktop Service Administrator in raising requisitions/orders to purchase regular "stock" and "non-stock" goods/services.
+ Decommissioning old equipment following the NNUH process.
+ Assist with container management making sure any stock is logged.
+ To understand and comply with the policies and procedures in relation to the Registration Authority and local policies and procedures in relation to the issue and use of Smart Cards.
+ To have a working knowledge of the necessary identification documentation needed to identify individuals for the purpose of issuing them with Smart Cards.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 4133 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
The Job Description, which includes a Person Specification, provides a full outline of responsibilities and requirements for this role. Please use your supporting statement to demonstrate how you meet the person specification., Visa and Immigration
If you are wishing to apply for this role and would require sponsorship (this includes if you are already in a sponsored post and looking to change employer), you can determine the likelihood of obtaining a Certificate of Sponsorship for this post by assessing your circumstances against criteria specified on the gov.uk website https://www.gov.uk/skilled-worker-visa/your-job.
Travelling to work
Staff parking is available onsite; however, this is limited during core working hours. We have more capacity in the evening and at weekends and can usually provide spaces during those hours.
We look to allocate these spaces fairly. Our Travel Office have a set of criteria that staff must meet in order to qualify. If you qualify for a space, you may be placed on a waiting list if we are at full capacity.
The NNUH is served by a number of public buses, and we offer generously discounted monthly passes with First Bus & Konect.
The Costessey Park and Ride runs regularly each day from 06:30 (from P&R) to 20:45 (from NNUH) and this service is free for NHS staff. There is a regular Thickthorn P&R service as well which is free. Applications to the Travel Office are required for this service. We also have a discounted service from the airport P&R if you purchase a bundle. Please see Konect website for further details.
The NNUH host multiple bicycle racks and a salary sacrifice scheme. We also benefit from a Beryl station onsite.
If you work at another Trust site, please discuss travel and parking arrangements at interview.
DBS
If this post involves working with children or adults the application form will ask for information regarding previous convictions as you will be required to undertake a Criminal Record and Barring Check known as a DBS check.
If you are a new employee or registering with the Staff Bank you will need to meet the cost of this unless your salary is less than point 9 of Afc
NHS Service
Should you be appointed to the post we will need to establish any previous NHS service via the ESR IAT and we will accept the submission of your application as your agreement to this.
UK Registration
You will need to have current UK professional registration where this is a requirement of the role.
Application
Following candidate feedback and to reduce our dependency on paper, all our communication with you regarding your application will be by email so could you please check your e-mails (and Spam) regularly.
We value equality in our team and recruit from all sections of the community. We recognise there is a wealth of talent among people who have a disability and if you meet the minimum criteria detailed in the person specification and have a disability, you may wish to be considered under the Guaranteed Interview Scheme by indicating this in the relevant section on your application.
We look forward to receiving your application and if you do not hear within the next four weeks this will usually mean that you have not been short-listed. However, if you wish to confirm this please contact the person indicated on the advert.
Flexibility
Whilst every effort will be made to recruit to the post as it is advertised, there may be occasions where we consider alternative working patterns, such as part time working, or contract types, such as secondments, depending on circumstances. Should you wish to work in a different working pattern to that stated in our advertisement, please indicate this in the supporting statement to your application.

If you are looking for a challenge and would like to help us develop our Registration Authority, stock and delivering services, we would love to hear from you. We can promise you a varied, challenging and rewarding role as Digital Health Stock Assistant. Twenty-seven days annual leave, plus bank holidays and pension scheme.

At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to 'provide the best care for every patient', and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others' diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital., The Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUHFT) Digital Health team is responsible for the delivery of digital services across the Trust to support its clinical and administrative obligations.
The Department comprises of 4 main areas - Digital Hospital, Operational, Informatics & Information Governance and made up of over 50+ staff. Our aims are to provide the highest level of digital services and support to the Trust staff, the Trust's partners, and commissioners.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
+ Flexible working hours
+ Fast Track Staff Physiotherapy Service
+ Multi Faith prayer room
+ Discounted gym memberships
+ Excellent pension scheme and annual leave entitlement
+ Wagestream - access up to 40% of your pay as you earn it
+ Free Park & Ride service direct to NNUH site
+ Free 24-hours confidential counselling support
+ On-site Nursery
+ On-site cafes offering staff discounts
+ Support in career development
+ Flexible staff bank
+ Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics