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Digital Marketing Account Manager

Interstate Hotels & Resorts, Inc., Birmingham

Digital Marketing Account Manager

Salary Not Specified

Interstate Hotels & Resorts, Inc., Birmingham

  • Full time
  • Permanent
  • Onsite working

Posted 1 day ago, 5 Jan | Get your application in today.

Closing date: Closing date not specified

job Ref: 3999e0f1216a48898e0807c92e4c4a76

Full Job Description

  • This role will see you take the lead when it comes to digital client relationship management. Acting as the primary point of contact for clients you'll ensure both internal and stakeholders client needs are met. You'll build strong relationships with our clients as the subject matter expert and go-to for all things digital marketing
  • You'll be responsible for managing our Birmingham based team of digital marketing experts, driving performance, individual development and delegating tasks based on their expertise and workload.
  • You will have complete oversight of brief development ensuring briefs accurately reflect client objectives and are delivered in a timely manner to the highest standards.
  • Driving performance with performance tracking is an integral part of the role, with you monitoring and analysing the performance of digital services and providing reporting to senior management.
  • With one eye on process improvement at all times, you'll continuously evaluate and improve processes to increase efficiency and collaborate with the wider Aimbridge team to implement new workflows.

    We're looking for extensive experience managing client relationships and team workflows, Applicants with agency account management experience would be strongly encouraged to apply
  • You'll have a strong understanding of digital marketing channels like SEO, PPC, social media, email, and content marketing.
  • Excellent project management skills, including the ability to prioritise tasks, meet deadlines, and work under pressure.
  • Strong communication and interpersonal skills to build relationships with clients and team members. Additional skills like experience in hospitality, website development, and knowledge of digital marketing tools are desirable.
    • Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

    Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other., At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow' So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.

    As part of the Aimbridge team, you will have access to industry leading benefits that include
  • Industry leading training and leadership development opportunities
  • Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
  • Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 24/7 access to our employee assistance programme
  • Career and lifestyle breaks - Allowing you to take time off for key life events.
  • Flexible working opportunities
  • Company sick pay - Giving you piece of mind when you need it the most

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