Digital Services Project Support Co-ordinator

As a member of the Digital Services PMO team, the aim of the role is to provide a customer service focus to projects to ensure they have optimum success in the areas they are implemented. The role will be to coordinate key tasks of projects, work with departments to help them plan and implement new systems and support those teams to communicate new ways of working. You will work closely with Digital Project Managers to plan and deliver tasks to customers within agreed timescales, mitigating risk and issues along the way. You will provide high quality Project coordination skills to the team, using Microsoft applications as required to create, track, and maintain project documentation and keep communication levels high to all involved parties. You will be working in a busy project environment, providing a reliable and confident service to clinical services undertaking projects, ensuring your work is accurate, on time and clearly communicated., To assist the manager in identifying and scheduling tasks To produce and regularly update project plans and reports according to internal project governance standards To work collaboratively with the Manager/Project Manager in identifying operational workflow, procedures, deployment schedules, potential service realignment and expected benefits of the project. Communicate with all stakeholders, Project Teams and all levels of Trust staff to generate commitment and enthusiasm and persuade potential users to accept change. Monitor the progress of the project/area against agreed targets, highlighting any untoward issues, contribute to the adjustment of plans so that the deliverables are on time, to specified quality and within budget. To identify and evaluate potential conflicts which could compromise the successful completion of a project and report accordingly, recommending remedial action. To exercise analytical and judgement skills to support project implementations by highlighting option appraisals To work collaboratively with other services and teams, providing all levels of support, advice, and guidance throughout all stages of project implementation., The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working. The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24. Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £23 (standard disclosure) or £43 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment. DBS applications submitted from 2nd December will be subject to the new DBS fee of £26.50 (standard) and £54.50 (Enhanced). From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years. Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa. This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures. Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation. All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action. As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.

• Degree or equivalent
• PRINCE2 Foundation certificate, Essential criteria
• Computer literacy Windows based computing
Desirable criteria
• Experience of Project/Programme Management, e.g. PMO/ PRINCE2
• Planning courses and training schedules
• Process Mapping
• Preparation of standard project documentation - preferably using PRINCE 2
• Experience of working in a NHS environment, Knowledge of IT, Data Protection principles and NHS confidentiality requirements, Ability to interpret requirements, deployment schedules and expected benefits of projects
• Teaching and presentational skills
• Organisational skills
• Planning and Prioritisation
• Ability to communicate effectively at all levels and across organizational boundaries - both written and verbal, Tactful, diplomatic
• Able to manage own time and work unsupervised
  
  Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.