Digital Trading Manager

Screwfix Direct, Yeovil, Somerset

Digital Trading Manager

Salary Not Specified

Screwfix Direct, Yeovil, Somerset

  • Full time
  • Permanent
  • Onsite working

Posted 3 days ago, 4 Jan | Get your application in today.

Closing date: Closing date not specified

job Ref: 828f602181f54dd0a389348d13009e59

Full Job Description

At Screwfix, our Digital Trading Managers are accountable for driving our digital performance across all our channels, adopting a commercial mindset whilst always looking for the next opportunity to drive revenue in our wide range of categories. You will play a pivotal role in influencing our trading stance, looking to optimise our Digital Trading position across all sales channels exposing; pricing opportunities, competitor activity and improving product visibility that align to our commercial objectives. You will need to hold others accountable to ensure we are making the right decisions that reflect what the customer is looking for, whilst ultimately working towards improving key business metrics such as Revenue, Conversion Rate & Average Order Value.

  • Develop and execute digital trading strategies to drive online sales and enhance the overall performance of our e-commerce platforms.
  • Manage multiple categories to drive transactions on Screwfix.com, the APP and ISDB, delivering against sales targets across the UK & IE
  • Create annual plans for your category highlighting areas for opportunity and growth, communicate them effectively to all relevant stakeholders and deliver against these plans.
  • Collaborate closely with the commercial and trade planning team to translate the customer plan into an omni channel trading strategy that drives revenue growth.
  • Work closely with the Digital Merchandiser team to plan and execute your category strategy, creating a seamless and compelling customer experience.
  • Review and evaluate category performance, making recommendations and taking action that drives conversion rate increase and optimum customer experience.
  • Collaborate with pricing to test and manage promotional wording that best suit the current customer journey and campaign, and meet regulatory compliance.
  • Build strong relationships with Supply Chain, understanding the role that stock and lead time plays in our overall conversion rate. Influence where required to drive the right outcome for our ecommerce channels.
  • Work closely with the digital marketing, campaign and CRM team to ensure that product selection for digital comms is effective and optimised for maximum performance.
  • Collaborate and work closely with your campaign planner to ensure that cyclical promotions are executed seamlessly on web and App.
  • Identify opportunities for tactical trading and spike events and turn these into action whilst fully measuring the outcome.
  • Accountable for merchandising asset sign off and execution in line with the customer plan and marketing tool kits.
  • Collaborate closely with key suppliers to leverage revenue opportunities. Working closely with Commercial counterparts to understand future ranging plans and priorities and the impact this has on our digital channels.
  • Contribute and influence to deliver joined up plans that deliver successful ecommerce growth for the business.
  • Provide regular and ad-hoc reports to the leadership and commercial, offering valuable insights on digital commerce performance, trends, and opportunities.
  • Translate complex data into actionable recommendations to drive strategic decision-making and enhance the overall performance of Screwfix's e-commerce platforms.
  • Stay abreast of market trends, competitor activities, and customer behaviour to inform strategic decisions.
  • Lead and mentor a Digital Trader, providing guidance, setting performance goals, and fostering a collaborative and innovative work environment., "Our aim is to drive sales to the website through paid and display advertising. And we work really closely with the marketing team to make sure everything looks on-brand."
  • Becky Wren | Digital Marketing Manager "Our plan is to ensure customer satisfaction with our website. Navigation, search, optimisation - they're all things that are key to my role." Jurate Sostakaite | International Web Merchandising Manager "The day is varied. You could be merchandising for a new promotion, liaising with buyers on that or working on a website optimisation task. In International, you could also be looking after translation.", Our Head Office is in Yeovil, Somerset: a beautiful location in the heart of the West Country. Within easy reach of London, working flexibly in Somerset offers a great balance of tranquillity and opportunity. 0 m active customers £ 0 bn in sales 0 products overall

  • Proficient in GA4 at an intermediate level
  • Highly competent in using Oracle Reporting/Power BI
  • Ability to juggle multiple priorities and work calmly under pressure
  • Flexible, enthusiastic and motivated with the ability to work to targets in a deadline driven environment
  • Effective communication and interpersonal skills at a senior level
  • People management experience

    How would you like to be part of a team that has one of the UK's leading, omnichannel approaches within an industry that is all about providing an efficient and seamless service to get the job done using data to drive decisions and inform growth?, At Screwfix, we're more than a retailer-we're pioneers in innovation and leaders in community impact. Whether it's supporting tradespeople or pushing boundaries in sustainability and technology, we're committed to making a difference. Our culture is inclusive, collaborative, and ambitious, creating an environment where you can excel and feel valued.
  • Whether you're growing your career or seeking your next challenge, Screwfix is the place to succeed. With a mix of big ambitions and community spirit, we offer opportunities to make an impact while staying true to our values. What's In It For You
  • Flexible Working: Enjoy hybrid working with three days in our dynamic Head Office.
  • Career Development: Access award-winning programs and clear paths for growth.
  • Wellbeing Focus: Benefit from subsidised meals, gym discounts, and comprehensive support.
  • Financial Rewards: Enjoy market-leading pensions, bonuses up to 20%, and discounts at Screwfix, B&Q, and more.
  • Inclusive Culture: Work in a diverse and supportive environment where your voice matters.
  • Sustainability Commitment: Join a company passionate about reducing its carbon footprint and making a positive impact.
  • Be part of a business that's defining the future of retail through innovation in search and merchandising. Join Screwfix, and let's create extraordinary experiences-together!, We've partnered with Mind, the UK's leading mental health charity, to our colleagues the support and tools needed to look after your mental health., We all do better when we're celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, 'Us' is comprised and led by true Ambassadors for Diversity & Inclusion. It's an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.

    Bonus We believe that success should be shared and hard work should be rewarded. Our yearly bonuses are based on our business targets and measures.Cycle to Work Whether you're a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.High Street Shopping Discounts As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.Share Plans Become a Kingfisher shareholder with a variety of schemes to choose from.Gym Discount Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.Simply Health From dental care to acupuncture, you can customise your health plan and claim back money for treatments., If you opt into our pension scheme, you'll receive up to 4x your annual salary through Death in Service payment.