Director of Operations and Performance Surgery

The Director of Operations & Performance will support the Chief Operating Officer in the delivery of delegated responsibilities to ensure that the operational management of clinical services are delivered safely, are based on evidence, meet the requirements of commissioners and, as a minimum meet, exceed the expectation of patients.
The post holder will additionally provide leadership and have full managerial responsibility for an allocated clinical Division. He/she will be responsible for the delivery of operational and performance targets, the achievement of local and national standards, human resources, quality and governance targets and budgetary control. The post-holder will work closely with the Divisional Medical Director and the Divisional Director of Nursing and the Chief Operating Officer to ensure optimum performance, service integration and contribute to the development of Trust services within the organisation and the local health economy., The Director of Operations & Performance will support the Chief Operating Officer in the delivery of delegated responsibilities to ensure that the operational management of clinical services are delivered safely, are based on evidence, meet the requirements of commissioners and, as a minimum meet, exceed the expectation of patients.
The post holder will additionally provide leadership and have full managerial responsibility for an allocated clinical Division. He/she will be responsible for the delivery of operational and performance targets, the achievement of local and national standards, human resources, quality and governance targets and budgetary control. The post-holder will work closely with the Divisional Medical Director and the Divisional Director of Nursing and the Chief Operating Officer to ensure optimum performance, service integration and contribute to the development of Trust services within the organisation and the local health economy.

Working for our organisation
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society., 1. Working with Chief Operating Officer and Divisional Managers, support the responsibilities for the management of wards, diagnostic and other clinical services, departments and facilities. Ensure services are developed and delivered to maintain or expand existing market share.
2. Support clinical transformation to meet the QIPP agenda and ensure that the quality of services are delivered to meet the requirements of commissioners and regulatory bodies.
3. Ensure that clinical services are developed in line with the Trust strategic direction and commissioner requirements.
4. To enable these aims to be achieved, the Director of Operations and Performance will support the management of a range of clinically led Groups; medical, nursing, midwifery and AHP staff within the Trust and non-clinical supporting/enabling functions.
5. Liaison with commissioners regarding the development of a cohesive local planning strategy in order to meet all the priorities set nationally, regionally or locally focussing on sustainability of services.
6. Supporting the development of Trust wide strategies.
7. Supporting the implementation and effective operation and application of corporate and management information systems.
8. Development of partnership and integrated arrangements with other providers in the locality and acute providers on a wider footprint to drive for a sustainable service provision in terms of quality, safety and finance.
9. To support efficient management of the wards, diagnostic and other clinical departments within which services to patients are delivered, and a limited range of functions that support either the staff who provide or the patients who receive those services.
10. To take specific lead as delegated by the Chief Operating Officer, ensuring that clinical services:
o Remain fit for purpose over time;
o Develop to meet the changing requirements of commissioners;
o Meet, as a minimum, and exceed the expectations of patients;
o Are productive and efficient, and affordable within the agreed resource envelope.
11. To translate the contracts agreed with commissioners into capacity plans that achieve a balance between anticipated demand and available capacity. Where need be to increase or decrease clinical capacity to maintain an efficient balance between capacity and demand.
12. To support the consistent delivery of the performance standards, and to establish monitoring/audit mechanisms that allow performance against those standards to be objectively measured.
13. To support the Chief Operating Officer to seek and exploit opportunities for the Trust to develop its business by:
o Extending the served population and attracting work from elsewhere;
o Maintaining the market share within the established served population;
o Developing new service lines in conjunction with commissioners, both hospital and non-hospital based.
14. Where appropriate, develop partnerships with organisations whose expertise complements that of the Trust.
15. To take a delegated lead on specific work streams to develop and deliver on the Trust's
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clinical transformation programme, including service re-engineering, re- design and clinical pathway development.
16. To work with the Divisional Medical Directors and Chief Nurse's Team as required to develop and implement strategies to improve the quality of patient care.
17. To support the Chief Operating Officer in developing the Trust's contribution within the wider health community, and to ensure that the Trust fulfils its duty to co-operate with
CCGs, Local Authorities and other stakeholders, and plays an active (where appropriate, leading) part in clinical networks.
18. To deputise for the Chief Operating Officer in attendance at internal and external stakeholder events including attendance at Executive and Trust Board meetings.
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Recruitment Information for Candidates