The Peninsula London is seeking to hire a highly motivated Director of SPA and Wellness to plan, direct and control the entire activities and operations of the SPA & Wellness Department, ensuring commercial success. This role will also have a focus on providing leadership, direction and support to develop a highly motivated team.,
- Overall responsibility for the overall Spa and Wellness department and facilities
- Develop a curated and thoughtful guest experience
- Mentor and coach a high performance, customer centric team
- Define the business strategy for the Spa and Wellness department to ensure on-going commercial success.
- Ensure standards, KPI's and targets are well communicated and achieved whilst delivering optimal financial returns.
- Work closely with other departments such as as Sales & Marketing to conceptualize, and implement dynamic marketing programmes to drive club membership and Spa bookings, as well as market leading initiatives.
- Act as a Peninsula Ambassador by engaging with guests, hosting events etc to develop a leading brand reputation for the Peninsula both in London and international markets.
Minimum 2 years in a similar role within Spa - Is a natural organiser, highly detailed and able to engage with guests.
- Strong people leader and trainer having prior experience managing teams.
- Strong commercial acumen
- Ability to influence and communicate effectively.
- Fluent English language skills and presentation ability.
- Creative, innovative, and financial acumen (budgeting)
We are delighted to receive your CV and will liaise with successful candidates accordingly.
A serene oasis encompassing the spacious, quiet lower floor of the hotel, The Peninsula Spa and Wellness Centre offers an array of therapies - both ancient and modern - for optimising and beauty. To further support their health and vitality, The Peninsula London offers guests an array of wellness programmes to enhance their energy, de-stress, and find balance. Accessible around the clock via the hotel's dedicated Wellness Portal, these offerings include guided meditations from Breethe, aromatherapy self-care rituals, in-room fitness equipment as well as exercise videos to allow guests to exercise in the comfort of their room. - An exceptional opportunity to join our high-profile flagship hotel in London.
- The Peninsula Hotels espouses luxury service, dedication to our customers and commitment to our employees.
- Join our award-winning group, working alongside a highly experienced team.