Directorate Support Officer WCC619075

Job Details:

Salary range: £40,005 £43,824 per annum
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Permanent
Closing date: 14 November 2024
Interview date: Week Commencing 2 December 2024
Contact details for Informal discussion: Twila Grower, Business and Performance Manager on # Us:

THE EXTRAORDINARY STORY OF GIRO'S PERSUASIVE POWERS

The Environment & Communities team in Westminster City Council is a world of extraordinary stories. We love it when our work touches lives.

Take Stepping to the Beat, our 3k walk, jog or run for people with learning or physical disabilities or Autism, their families and carers. It's a life-affirming, music-based event Coreen and Claudia are massively proud of - and they were keen for people to spread the word. So, imagine how thrilled they were when one of our residents, Giro, did just that. Advocating for people with disabilities at a planning meeting for transport in London, he was proudly wearing his event medal. And he decided to use it to encourage others. As he passed it around the room, Giro inspired lots more people with disabilities to get involved. Infectious enthusiasm goes a long way here.

The Role:

As a Support Officer to our high profile Directorate, you can make your own powerful contribution by helping the Executive Director and the Senior Leadership Team fulfil their duties. Staying one step ahead of them at all times as you anticipate their needs, you will provide a dynamic support service that enables them to get on with the job in hand - and in the process, make a considerable impact on the lives of Westminster's residents.

As the largest directorate in the council, we undertake very high-profile work that impacts on the future of the city. Working both reactively and proactively, we offer a 24/7 service, so we move quickly to respond to emerging needs. As such, this is a great chance to get directly involved in a wide range of fascinating initiatives, and to see complex challenges from a different point of view. Each day will present you with new opportunities, so you will juggle a broad range of activities, prioritising these accordingly. From data collection and coordination through to overseeing the management of key engagements, you will find a multi-layered challenge, with senior colleagues relying on you for your support. On a day-to-day basis, you can expect to handle correspondence for the team, and you will organise various levelled meetings, seeing to it that everyone has access to the relevant materials.

Working closely with corporate services such as Member Support, Finance, People Services, IT, and Strategy & Intelligence teams, there really is no saying what opportunities you will be presented with!

Please refer to the
Job Description for more information

About You:

This is an exciting opportunity for an experienced and confident support officer to take the lead in organising our senior leadership team.

You will be working in a small yet busy team, so you will excel in this role if you are a self-starter, with the capacity to manage your own workload. We work daily to meet tight deadlines, so you will be comfortable working at pace, using your initiative to get things done. With experience and confidence in complex diary and inbox management and supporting senior officers in their work, an understanding of decision-making processes would be beneficial. You will also be confident in delegating tasks and making decisions as necessary, so we will expect you to have exceptional verbal and written communication skills with the ability to influence others. Strong IT skills are essential, and you will enjoy getting to grips with new concepts, coming up with innovative solutions to complex problems.

Your skills to quickly be able to adapt, organise and problem solve at short notice will regularly be called upon when managing diaries and events so it is key to be resilient and able to pre-empt the needs of your senior leadership team.

Your relationship with the senior leadership team is key to ensuring a strong and effective partnership.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council's strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city's future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit
westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

This is an exciting opportunity for an experienced and confident support officer to take the lead in organising our senior leadership team.

You will be working in a small yet busy team, so you will excel in this role if you are a self-starter, with the capacity to manage your own workload. We work daily to meet tight deadlines, so you will be comfortable working at pace, using your initiative to get things done. With experience and confidence in complex diary and inbox management and supporting senior officers in their work, an understanding of decision-making processes would be beneficial. You will also be confident in delegating tasks and making decisions as necessary, so we will expect you to have exceptional verbal and written communication skills with the ability to influence others. Strong IT skills are essential, and you will enjoy getting to grips with new concepts, coming up with innovative solutions to complex problems.

Your skills to quickly be able to adapt, organise and problem solve at short notice will regularly be called upon when managing diaries and events so it is key to be resilient and able to pre-empt the needs of your senior leadership team.

Your relationship with the senior leadership team is key to ensuring a strong and effective partnership.

The Environment & Communities team in Westminster City Council is a world of extraordinary stories. We love it when our work touches lives.

Take Stepping to the Beat, our 3k walk, jog or run for people with learning or physical disabilities or Autism, their families and carers. It's a life-affirming, music-based event Coreen and Claudia are massively proud of - and they were keen for people to spread the word. So, imagine how thrilled they were when one of our residents, Giro, did just that. Advocating for people with disabilities at a planning meeting for transport in London, he was proudly wearing his event medal. And he decided to use it to encourage others. As he passed it around the room, Giro inspired lots more people with disabilities to get involved. Infectious enthusiasm goes a long way here., Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council's strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city's future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit
westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.