Emergency Department Receptionist

This key role will provide a focal point and first point of contact for many patients, relatives, carers and internal and external professionals accessing the Trust. The post holder will provide an efficient and comprehensive reception and administrative service, and information collection service for the Emergency Department. The role involves booking/admin support based at the main reception desk or nurses' station in a busy Emergency Department. This role is an integral part of the multi-disciplinary team and requires flexible working and multi-tasking. The post holder is expected to work independently making decisions using own initiative., Registration/booking in, taking full details and to ensure that any change of patient details are made promptly and accurately. Data accuracy is paramount. Provides and co-ordinates admin support at the nurse base in the Emergency Department for all clinical/nursing staff to ensure patient flow is capture real time and understanding delay reasons Responsible for discharging or processing admission all patients from Emergency Department the Trust's core patient database. Responsible for checking and ensuring data collection is as complete as possible and accurate. To maintain the Emergency Department generated medical notes making sure that all relevant notes, reports and results are scanned onto the patient's electronic record in a timely manner.

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage.
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.