Enforcement Delivery Casework Specialist

Do you have experience of planning and managing investigations?
Can you show resilience and deal with conflict in a calm and reserved manner?
Would you like the opportunity to work in a multi-skilled role which contributes to improving road safety?
If so, we’d love to hear from you!, As an Enforcement Delivery Caseworker, you will be responsible for leading the investigation and management of the top 30 cases to target the serious/serially non-compliant within the remit of DVSA enforcement activity.
The role holder will act as the Senior Investigating officer (SIO) working with area Vehicle and Traffic Examiners to collect and evaluate evidence. This post is also responsible for the presentation of evidence the appropriate regulatory scheme at Court on behalf of DVSA.
The successful candidate will be the National Portfolio lead (subject matter expert) having responsibility for raising the standards of investigation and quality of casework for prosecution and regulatory action across enforcement delivery.
Where wider issues are identified, the post holder may need to liaise with Policy to resolve, or to arrange for communications to be issued within Enforcement. They will actively engage with staff networks to promote best practice.
Responsibilities include but are not limited to:
+ Acting as the Senior Investigating Officer (SIO) for all serious/serially non-compliance cases acting as a focal point for the collection and evaluation of evidence.
+ Lead the planning, preparing, and managing of serious/serially non-compliant investigations to ensure all reasonable lines of enquiry are followed.
+ Ensuring full compliance with all relevant legislations, during initial activity and throughout the case management (for example, road traffic legislation, data protection regs, investigation regulations etc).
+ Being responsible for identifying and applying different approaches and methodologies to support the investigations.
+ Providing regular updates of progress to Enforcement Delivery for the most serious cases.
+ Preparing serious/serially non-compliant cases for presentation, evaluating and analysing a large amount of evidence and writing the final report.
+ Acting as a witness to present evidence at Public Inquiry (PI) or any relevant Court acting on behalf of DVSA.
+ Interviewing relevant internal and external people, collecting evidence, and appearing in court as a witness – in line with the relevant legal or MOT procedures.
+ Encouraging and supporting a focus on Continued Professional Development (CPD) within Enforcement Delivery providing support and guidance.
+ Providing advice and guidance across the wider team, as required, in the course of carrying out case work. This will involve ensuring compliance with all relevant legislation, professional practices, internal quality procedures and Internal Auditing Standards.
+ Ensuring a continuous improvement philosophy through learning from what is delivered across the team – and experimenting with new ways of delivering work.
+ Developing new ways of working to deal with newly identified issues and other nefarious activities as prioritised by the Intelligence team – working with others to create and document approaches.
+ Using your expert knowledge, conduct reviews of activities undertaken by the team, to understand how they can be improved.
+ Embedding a culture of continuous professional development to ensure that staff have the right knowledge, skills and behaviours and that processes and procedure are regularly reviewed.
+ Developing the delivery of casework to ensure our staff have a high standard of ability to develop methodologies, investigate to a high standard and write reports that can ensure appropriate outcomes.
For more information about the role and responsibilities please see the attached Candidate Pack., This role can be based Birmingham, Bristol, Leeds, Newcastle, Nottingham or Swansea, your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this.
This role will require the successful applicants to travel within the UK, including some overnight stays.
Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement, for the successful candidate to be able to work at least 34 hours per week.
Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
Qualification Information
You will already hold or be prepared to work towards an Advanced Certificate in Investigative Practice - BTEC Level 7.
About Us
The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.
We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
We’re working hard to:
+ Make roads safer.
+ Improve services for our customers.
+ Make road transport greener and healthier.
+ Harness the potential of technology and data.
+ Grow and level up the economy.
To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website., Applicants must hold a full current category B driving licence, The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful.
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
You can read more about Success Profiles here.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes., Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

We are looking for someone with extensive knowledge of DVSA’s enforcement work and using an Electronic Casework Management System (ECMS), including experience of managing all aspects of casework, procedures, SLA's and referral processes. You have experience of planning and dealing with and managing investigations.
You have knowledge and experience of conducting interviews under the appropriate process. You have experience of, or willing to work towards Criminal Procedure and Investigations Act 1996 (CPIA 1996) and Regulation of Investigatory Powers Act 2000 (RIPA 2000).
You are an excellent communicator and can present information in a professional manner to a varied audience, which could include giving evidence in court or interviewing individuals to obtain evidence., You will already hold or be prepared to work towards an Advanced Certificate in Investigative Practice - BTEC Level 7., + Delivering at Pace
+ Making Effective Decisions
+ Communicating and Influencing, + Extensive knowledge of enforcement work.
+ Extensive experience of using an Electronic Casework Management System (ECMS) including experience of managing all aspects of casework, procedures, SLA’s, referral processes.
+ Experience of having dealt with conflict.
+ Experience in planning, dealing with and managing investigations.
+ Knowledge & experience of conducting interviews under the appropriate process.
+ Experience of CPIA/ RIPA.
The selection process will be designed specifically for the role. As a result, your assessment will include

Alongside your salary of £34,233, Driver and Vehicle Standards Agency contributes £9,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ An environment with flexible working options where we encourage a great work-life balance.
+ Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30.
+ 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
+ Latest IT and Tech devices.
+ A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues.
+ Excellent learning and development tailored to your role including paid apprenticeships up to Masters level.
+ Wide range of discounts schemes on high street names.
+ Employee assistance program for health and wellbeing.
+ Cycle to work scheme and Gym membership offers.