EPR LMS Support Officer

EpicEPR training will begin in summer 2025, and work is underway to prepare training schedules. To ensure all training classes are available for booking on the OLM Learning Management System (LMS), we are looking for LMS EPR Support Officers to join the Faculty of Education's Digital Learning Team on a 6 month fixed-term contract or as a secondment opportunity. These roles will focus on building and maintaining multiple training tracks in OLM, ensuring these are ready when booking registration opens, and supporting staff during the registration window, responding promptly to queries. We are looking for organised, enthusiastic and motivated individuals who ideally already have some previous experience of working in OLM / ESR. The posts require high levels of accuracy, attention to detail and good communication skills. The posts will run for 6 months fromDecember 2024 and you will be fully supported by the OLM Lead and OLM Support Officer. Internal applicants currently employed by ESNEFT will be offered on a secondment basis only. Please ensure you have secured the secondment agreement of your line manager before applying.,

• Assist with building and maintaining of complex training track.
• Ensure queries are responded to promptly and amendments made within the LMS as required.
• Support staff once training registration is open and during the training programme.
• Provide a broad range of administrative/secretarial support relevant to area, managing diaries and ensuring that urgent matters are actioned and escalated without delay.
• Actively participate in the developments of improvements for the services. Incorporate new practices to take account of new technology, demand/capacity tools.
  
  We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients. If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you. Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A