Facilities Manager

The post holder is primarily responsible for:

• Supporting the operational delivery of compliant, high-quality and cost-effective Soft Facilities Management (SFM) services provided by QTS. This includes current and future activities.
• Supporting the operational management of all Soft FM contracted services and partners, including their performance management, monitoring and reporting.
• The direct line management of staff within the QTS Soft FM team.
• Assist in ensuring statutory and mandatory compliance, and compliance with best practice guidance, to ensure a safe environment for all patients, staff and visitors.
• Supporting the development and implementation of policies, procedures, systems and processes to ensure ongoing compliance and to support the delivery of Soft FM services.
• Providing specialist advice and support on Soft FM services and undertaking relevant management and expert duties as required by QTS.
• Supporting the identification, bidding, acquisition, integration, management and review of new Soft FM business opportunities for QTS.
• Supporting the identification, development, implementation and review of sustainability and carbon reduction projects and plans relating to Soft FM., The post holder will deputise as required for the Deputy Head of Facilities Management - Soft FM at relevant meetings, committees/sub-committees and working groups.
The post holder will deputise for reasonable and appropriate roles/functions within QTS as required. The post holder should have specialised Soft FM knowledge and experience across a diverse healthcare estate portfolio and be able to manage multiple workstreams. The postholder should also demonstrate excellent leadership skills. The post holder exercises a high degree of autonomy, working independently to ensure that quality standards, statutory and mandatory requirements governing all aspects of Soft FM services are met.

QTS operates as a wholly owned subsidiary of Central and North West London NHS Foundation Trust (CNWL). Established in 2017, QTS provides a broad range of Estates and Facilities services, spanning strategic operational delivery through to estates maintenance and repairs, primarily within mental health and community healthcare settings.