Financial Operations Administrator

This is an exciting opportunity for a transactional level position within a large and busy finance department at the University of Plymouth. Reporting to the Payments Team Leaders & Senior Credit Controller, you will help manage and control the Accounts Payable & Commercial Credit Control ledgers, liaising with University and subsidiary company suppliers, customers and internal stakeholders to provide a first class service. You will spend most of the day liaising with our suppliers & customers, responding to queries, processing supplier invoices and other payments, chasing aged debt, helping maintain our databases, and working with your Payments Team colleagues and the Senior Manager of Credit Control to build trusted relationships with our suppliers, customers and the wider university. In addition, you will also help make best use of our systems and processes, and help us to ensure we maximise efficiencies. The Role: The role will include, but won't be limited to:

• Processing supplier invoices and other forms of payments including international payments, expenses & ad-hoc payments
• Processing credit control debtor processes to ensure receipt of payment in a timely manner
• Liaising with supplier accounting departments on a daily basis to resolve invoice queries
• Liaising with internal colleagues to ensure payments are made & received in a timely manner
• Dealing with a wide and varied range of email queries from generic in-boxes
• Assisting with the management of internal processes & identifying areas of risk
• Liaising with internal departments to ensure invoices are distributed correctly
• Ensure our day to day record keeping is timely & accurate, including the data entry of transactions
• Credit checking potential new clients
• Assisting with the management of internal bad debt processes & identifying areas of risk
• Assisting with the reconciliation of financial accounts transactions, including banking & treasury
  
  You will demonstrate your ability to deliver first class customer service & develop and maintain relationships with internal stakeholders & customers
• You will develop your aptitude to work with data (including by using Microsoft Excel & financial systems)
• You will demonstrate your ability to be flexible around the needs of the wider department
• You will be a confident decision maker and be able to manage your own workloads in a transactional working environment in order to meet key deadlines
  
  This is a permanent contract working 22.2 hours per week. Working pattern to be confirmed, but the position will involve one day with the Credit Control Team, and two with the Payments Team.
Remote working is available up to 1 day a week. Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement. Interviews are likely to take place week commencing Monday 11th November 2024 and you will be notified if you have been shortlisted or not. We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits/support mechanisms, including ongoing development opportunities, flexible working, staff networks and enhanced maternity, paternity and adoption leave. A summary of our comprehensive benefits can be viewed here. A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth's strategic vision, and will adopt the University of Plymouth's HR policies and procedures in full unless otherwise stated. The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.