Flexible Workforce Community Receptionist | Calderdale and Huddersfield NHS Foundation Trust

We are looking to recruit a highly motivated individual to join our Reception/Admin Team based at Broad Street Plaza Halifax. You will also be required to work flexibly across the admin sites from time to time to accommodate the needs of the service, supporting the team from a non-clinical perspective., Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.

• Deliver all reception, telephone and administrative duties in a courteous and friendly manner including efficient and timely message taking.
• Book patients into clinics using electronic booking systems, (SystmOne, Cerner EPR) and process discharge referrals.
• Communicate with patients, the public and staff from other parts of the trust on a wide range of issues; always presenting an efficient, courteous and empathetic manner.
• Take delivery of clinical and stationery supplies, including stock taking where necessary.
• Maintain strict confidentiality in conjunction with the Data Protection Act
  
  You must have excellent communication and customer service skills together with competent IT skills and excellent attention to detail. Having previous experience working in an administrative setting. Using an electronic appointment booking system would also be desirable. You must be able to work under pressure and be able to meet deadlines.
· To provide a friendly customer focused reception/clerical service to both patients and staff at community sites. · To provide administrative support to clinical teams as and when required. · Work flexibly across community sites where necessary., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT. We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services. We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza. We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS - yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members - patients, staff and the local community.