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Flight Booking Desk Associate

IQVIA, City of Westminster

Flight Booking Desk Associate

Salary not available. View on company website.

IQVIA, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 12 Dec | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 24802f4b827348869f9326889dc13ffc

Full Job Description

  • Coordinate flight travel arrangements for IQVIA and Non-IQVIA employees, including some limited, accommodation, transportation, and itineraries.
  • Communicate with attendees to gather travel preferences, requirements and itineraries
  • Research and recommend travel options based on client preferences and budget.
  • Ensure all travel bookings comply with company policies and budgets.
  • Utilise online and offline booking tools and process to secure the best rates and options
  • Provide attendees with detailed travel itineraries and support throughout their journey.
  • Handle any travel-related issues or emergencies promptly and efficiently.
  • Maintain accurate records of travel expenses and prepare reports for management.
  • Ad-hoc and regular reporting of travel transactions.
  • Pricing audits to check that corporate pricing remains competitive to prices being offered on the internet to the consumer market.
  • Continuous review of standard operating procedure documents, to ensure they are updated and maintained.

    Flight Booking Desk Associate will be responsible for planning, booking, and managing travel arrangements for IQVIA and non-IQVIA personnel attending corporate meetings and events across Global locations. This role requires excellent organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously., Previous experience of working in a customer facing environment communicating and administering end-user requirements, ideally in the Travel industry but this is not essential.
  • Using travel booking software (ideally Concur) and or similar corporate administrative software solutions.
  • Knowledge of travel regulations and requirements (not essential)
  • Bachelor's Degree
  • Basic level to use Microsoft Excel & Word applications
  • Strong analytical and numeracy skills.
  • Strong problem solving skills.
  • Effective verbal and written communication skills.
  • Ability to manage conflicting priorities.
  • Ability to establish and maintain effective working relationships with co-workers, managers and clients.
  • Ability to work under pressure and handle last-minute changes.
  • Attention to detail

    IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
    • IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare - and human health - forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes. To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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