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General Assistant

Baxterstorey, Birmingham

General Assistant

Salary not available. View on company website.

Baxterstorey, Birmingham

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 30 Oct | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 55dbd314c109497382d657ba714ccbc1

Full Job Description

  • Service - serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed
  • Customer Service - provide excellent service by being attentive to guests' needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
  • Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
  • Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
  • Cleanliness - maintain cleanliness and hygiene standards in the work spaces and dining areas, We work together as a team to lead by example, protecting the planet and supporting local communities.
    • Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.

    Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!,
  • Have a contagious passion for food and/or customer service
  • You draw satisfaction from working within a collaborative and inclusive team environment
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Previous experience in a similar role, especially in the food service industry, is often a plus
  • Some knowledge of food safety and sanitation practices
  • Works according to the BaxterStorey core values
    • Additional Information For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

    We only select the best of everything - ingredients, equipment, and most importantly people. Nobody at BaxterStorey just 'falls' into hospitality. They're passionate about what they do. We revolt against the beige, bland and boring. We want people who want to challenge the norm and make a difference to want to work with us. That means we are on the top of our game. We Empower Champions The old age, 'a happy team is a productive team' has never rung truer. True happiness means career empowerment, flexibility and genuine prospects through structured, creative training, that's exactly what we offer. Making our teams happy is top of our agenda. We ask our teams to Fuel Their Individuality, when you are yourself, you will be at your best. We Are Conscientious Protectors Our belief in the power of food goes way beyond delighting diners. We never stop looking for ways to improve our communities and drive change for the good of the planet and we ask all our team members to support this ethos too. From helping disadvantaged young people into the industry to sourcing the finest ingredients with the lowest carbon footprint, we're always thinking up new ways - big, small but always bold - to make a difference beyond the plate and being a part of BaxterStorey means that you will support us in making a difference. You Can Grow With Us Not only will you have the opportunity to better yourself here, you'll be given every encouragement to do so. And because we're growing all the time, there is no limit to what you can achieve. We don't just attract the best people in the industry, we create them., Our values are what we stand up to. They are what make us BaxterStorey, they focus our behaviours on taking action. At BaxterStorey we are: ALWAYS VISIONARY - We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE - We are up-beat, motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people. CREATIVELY COLLABORATIVE - We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS - We work together as a team to lead by example, protecting the planet and supporting local communities.

  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 week's enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our HAPI app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

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