General Manager

General Manager - Catering - Birmingham Monday - Friday role (occasional weekends will be required to suit business needs) As General Manager you will report to the Regional Manager and you'll be responsible for the running of the site which includes staff and delegate feeding from a newly refurbished restaurant, also the daytime & evening conference facility, ranging from an offer of tea & biscuits to a sit-down dinner for 200 plus. You will also be responsible for the other sites within the contract. Experience of managing a conference venue or large hospitality offer is essential for this role. Are you passionate about creating a positive safety and wellbeing culture throughout the team to ensure the safety of people, clients and customers and take responsibility for the delivery of all contracted services, particularly the successful management of the outputs of each of our strategic partners and sub-contractors. More about the role: Responsibilities will include but not limited to:

• Overseeing the soft catering service delivery including the provision of hospitality and catering
• Communicate regularly with client
• Complete action plans following client satisfaction surveys
• Ensure all client hospitality is delivered to the correct standard and look to identify opportunities to improve and increase the service where possible
• Analyse, monitor, and manage GP whilst ensuring cost and sales records are accurately inputted and maintained
• Ensure all customer requirements are communicated to all departments in advance to ensure effective planning
• Complete/adjust labour schedule in line with sales
• Analyse and effectively manage all in unit costs
• Ensure budgets are understood and achieved ensure all costs are managed effectively within budget
  
  You will have the ability to display a real passion for food and customer service and be financially and commercially astute.
• Good Communication skills - both written and verbal.
• Good computer skills
• Interpersonal, administrative, and organisational skills
• A 'Can do' attitude
• Eye for detail
• Excellent leadership skills
  
  As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses., Join Our Team: We've Got Just the Job for You
Find a rewarding career, working with great people At Compass Group UK & Ireland, we match incredible individuals to rewarding roles and cultivate environments where our people can let their personality and passion shine through. As the UK and Ireland's leading food services partner, we know that when our people feel valued, our clients and customers feel the difference. That's why, when you step into a career with us, you'll be part of a truly supportive network with all the ingredients to go further. We pull out all the stops to make every moment at Compass Group UK & Ireland meaningful, with training schemes and development opportunities on the table for our team members who want to go the extra mile. Could you be our next team member? Why Compass? Joining Compass Group UK & Ireland is about more than getting onboard with the no. 1 team. It's about giving yourself the very best shot at a fulfilling career. We're people powered. That's why we make it our mission to recruit talented people and then help them to thrive, rewarding excellence every step of the way. Find a career that makes you smile A job you truly want to get out of bed for needn't be just a dream. With an exciting range of Compass careers to explore, now is the time to step into a role that inspires you. A role that lets your strengths shine, teaches you invaluable new skills, and drives your career path forward. As the UK and Ireland's favourite food services partner, we've got a position for every taste. Whether you want to bring flavour to our portfolio of brilliant brands as one of our talented culinary professionals, or you're a natural born leader with the management skills to motivate a frontline team, you'll thrive in one of our varied Compass Group UK & Ireland jobs. Compass Group UK and Ireland Compass Group UK & Ireland is the UK's leading food and support services provider. Operating in some 6,000 + locations across the UK & Ireland, Compass provides expert catering, cleaning, and facilities management services to a range of clients and sectors across the country. Tens of thousands of talented people providing tasty, well-cooked food and support services to improve the health and wellbeing of workers, school children, hospital patients, military and visitors to the nation's major sports and cultural events.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families