Head Of Digital Product

We try to consider all types of flexibility, including locations, hours and working patterns. We make health happen: At Bupa, we're passionate about technology. With colleagues, customers, patients, and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way. An excellent opportunity has arisen for a Head of Digital Product Delivery within Bupa Global Digital Transformation Team. You will lead Product Managers, prioritize the delivery backlog, and ensure alignment with business priorities. The role involves managing suppliers, internal stakeholders, and fostering partnerships with Sales, Customer Services, and Marketing. You will drive the digital transformation strategy, advocate for customer-centric design, and coach the Product Team in agile methodologies. Responsibilities include business case development, benefits realization, optimization, and budget management. How you'll help us make health happen:

• Collaborate with stakeholders to create top-tier digital experiences that align with Bupa Global's business objectives.
• Understand our commercial priorities and shape a digital transformation plan that meets tactical and strategic goals across all customer segments and digital channels.
• Champion the customer in all decisions.
• Prioritize and plan delivery work streams while managing expectations.
• Ensure stakeholders are briefed and engaged in the digital planning process.
• Identify and drive new business opportunities across channels.
• Manage budgets and monitor scrum team burn down rates.
• Build insight-driven development processes.
• Coach and develop Product Managers and Product Owners.
• Manage third-party relationships in development, translation, UX, etc.
  
  Degree or equivalent practical experience.
• Significant experience in digital delivery (Agile preferred).
• Senior product owner experience, ideally in a regulated environment.
• Deep understanding and enthusiasm for web technologies, digital trends, and innovation.
• Experience working in Agile with hybrid internal and external teams.
• Excellent stakeholder management and ability to influence decisions at all levels, up to director level.
• Experience shaping a digital portfolio and developing channel strategies for digital transformation.
• Strong communication and presentation skills, with a persuasive manner.
• Ability to visually demonstrate insights and data (benefit tracking).
• Excellent problem-solving and decision-making skills.
• Creative and strategic thinker.
• Previous global experience is an advantage.
• Budget and forecast management skills.
  
  We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts