Hmicfrs - Senior Operations Manager -Seo

HMICFRS independently assesses the effectiveness and efficiency of police forces and fire and rescue services – in the public interest. We promote improvements in policing and fire and rescue services to make everyone safer.
We are independent of the Government, police and fire and rescue services. We ask the questions that we believe the public wish to have answered and produce major reports that shine a light on issues at the very heart of policing and fire and rescue services.
Our reports are widely covered by the media and help inform the public of the performance of their local police forces and fire and rescue services. You can find out more about HMICFRS on our website and see some of our recent reports.

Working at HMICFRS gives you an opportunity to make a real difference to the quality of local police and fire and rescue services and the lives of the public.
HMICFRS is a unique organisation with staff seconded or loaned from across the Civil Service, police forces and fire and rescue services. As short-term, contracted staff, our Associates work alongside these staff and play an important part in contributing to the success of our inspection programme.
We set ourselves high standards, taking great pride in the quality of work we achieve and the opportunities we create for our staff., OPC are responsible for developing HMICFRS’ overall programme of work and overseeing the scheduling and resourcing of inspections, ensuring the right resources with the right skills are deployed. This work includes maintaining a scheme of contractors (‘associates’) for HMICFRS and managing all aspects of the associate scheme from onboarding, line management, drafting associate briefings and other communications and processing pay claims.
On an ongoing basis, OPC maintains an accurate view of organisational delivery and manages strategic planning and scheduling risks and issues. This role will require you to work closely with colleagues across the organisation and use existing processes and systems to understand inspection plans and identify and deploy the right resources to deliver inspections.
This role manages the overarching scheduling of fieldwork and the deployment of ‘associate’ inspectors to inspections. It is therefore key in ensuring the smooth delivery of the organisation’s inspection programme. You will work closely with colleagues of varying levels across the organisation to understand the latest inspection plans and resourcing needs as well as to ensure we balance our footprint in forces. Your work will also require you to maintain a good awareness of strategic priorities to factor into deployment decisions as well as ensuring deployment processes are followed and any tactical issues are resolved.
The responsibilities include:
+ Managing the deployment of inspectors to deliver our programme of inspections, ensuring the right inspectors are deployed, with the right skills and at the right time all in line with strategic priorities.
+ Ensuring effective processes are in place and adhered to in the requesting, selection and deployment of inspection resource, including for the identification of skills and experience and gathering and responding to feedback on allocations.
+ Building and maintaining strong relationships with key stakeholders, including associates and senior individuals both inside and outside the organisation to maintain an accurate understanding of their inspection plans and resourcing needs and providing solutions in an open, collaborative and constructive manner.
+ Development and provision of accurate management information, including to senior managers and key governance fora, and analysing to identify potential issues and recommending solutions. Driving delivery of continuous improvement of key aspects of our resourcing and deployment policies, processes and systems ensuring stakeholder buy-in.
+ Working closely with the other managers within the OPC team to support the wider team’s successful delivery of objectives, including identifying potential improvements or new ways of doing things.
+ Leading or helping on other ad hoc projects within the wider Corporate Enablers Portfolio as needed.
+ Leadership, including line management of two civil servants.
We would expect that all candidates frame their application in the context of how they see themselves as a fit to the responsibilities and ideally both the essential and desirable criteria through effective demonstration of the success profile behaviours associated with these posts.
Note: An employee may be required to carry out other duties within the scope of the grade and within the limits of their skill, competence and training., We'll assess you against these behaviours during the selection process:
+ Making Effective Decisions
+ Communicating and Influencing
+ Managing a Quality Service
We only ask for evidence of these behaviours on your application form:
+ Making Effective Decisions
+ Communicating and Influencing, We are committed to investing in our staff and providing all staff with opportunities to maximize their skills and achieve their potential. We offer a range of work-based training, learning and development opportunities including access to coaching and mentoring, and five days volunteering per year.
+ An environment with flexible working options
We promote flexible working that balances professional and personal commitments. We support virtual and smart working, making best use of our technology and building collaborative working models to help all staff to work from home and/or in the office in a ‘hybrid’ way.
+ A culture encouraging inclusion and diversity
The diversity of our people is a real asset to HMICFRS. We are committed to creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best. We particularly welcome applications from candidates from ethnic minority groups and people with disabilities, as they are currently under-represented within this grade level., As part of the application process, you will be asked to complete a CV, Personal Statement (Max Word Limit 1000) and a number of behaviour statements.
Further details around what this will entail are listed on the application form.
The CV is for information purposes only and will not be marked.
The first stage of the sift will be carried out on your personal statement which should be aligned to the essential criteria. If you do not meet the essential criteria, your application will not progress further. For those who do meet the essential criteria, their application may progress to the second stage of the sift process.
The second stage of sift is based on the behaviours of Making Effective Decisions and Communicating and Influencing.
If successful at sift stage, you will be invited to an interview where you will be tested against the Success Profiles behaviours and experience based on the essential criteria stated in the advert. This will include the behaviour Managing a Quality Service.
You will also be asked to prepare a short presentation which will form part of the interview. Further details on the topic will be provided should you be selected for interview.
Behavioural statements
You need to provide specific examples of when you have demonstrated particular skills or qualities for each of the five Civil Service behaviours listed. Your examples must also show how you meet the Essential criteria and skills listed in the job description.
We recommend that you use the Situation, Task, Action and Result (STAR) method to help make sure your examples are clear and highlight your skills and qualities. Each example should set out what you have done, how you completed the task and the results of this action to allow the panel to assess how you meet the required behaviours.
Please make sure you have provided sufficient information – it is not enough to submit a list of bullet points. Please refer to the Success Profiles (opens in a new window) to make sure you are familiar with what is required for each behaviour. You will not be expected to meet every single aspect of every behaviour but must show a good range or depth for each behaviour to be successful at the sift stage.
Sift and Interview dates
Sift – Week commencing 19 November 2024.
Interviews - by Video Link Week commencing 16 December 2024., For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter
We often have similar roles available at different grades. Should candidates be placed on a reserve list we may be able to offer a similar role or a lower grade role without the need for you to go through a further selection process.
Please be aware that this role can only be worked within the UK and not overseas.
A reserve list may be held for a period up to 12 months from which further appointment may be made.
If you are successful in this position and choose to accept the provisional offer for this role, you will be removed from all other Home Office reserve lists at the same grade.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
+ Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
+ Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

+ Experience of operational delivery, ensuring robust processes are in place and quality outcomes achieved
+ Excellent communicator with strong stakeholder & relationship management skills, including the ability to work collaboratively to reach solutions
+ Self-starter, highly organised with capability to manage competing priorities effectively and at pace
+ Committed to continuous improvement with strong problem solving skills and ability to develop innovative solutions;
+ Excellent analytical skills with strong attention to detail and ability to assimilate information from a range of sources to form robust conclusions;
+ Line management and/or team leadership experience.
Desirable criteria
+ Experience of planning or resourcing and/or project/programme management

His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) is a national organisation with a Head Office in Birmingham and regional offices in London, Salford and Leeds. In line with the Places for Growth Programme HMICFRS will relocate more roles based outside London and the Southeast over the next six to seven years. This role is being advertised on a national basis and could be located in any of our existing locations. Whilst it is some time in the future, candidates should note that although this role is currently being advertised in London, it is currently in scope to move outside of London no later than 2030. We currently operate a non-contractual hybrid working approach. There is a minimum workplace attendance requirement of between 60% and 100% depending upon business need.

Alongside your salary of £44,720, His Majesty's Inspectorate of Constabulary and Fire & Rescue Services contributes £12,955 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ A Civil Service Pension