Housing Assistant

At 54 North Homes we build, manage and look after homes for people across the North. As part of the Karbon Group, we go further and work with our customers to give them the strong foundations they need to crack on with life. Our footprint covers Yorkshire - north, west and south including to the east, almost as far as the Humber. We support diverse communities which face differing opportunities and challenges. As a Housing Assistant at 54 North Homes you will support excellent housing and income services to our customers and communities. You will support the delivery of income, tenancy and estate management services across our geography. The postholders will provide administration support to the Housing or Income team, working collaboratively across both, alongside developing and maintaining effective working relationships within the organisation and key stakeholders. The Housing Assistant will focus on supporting and responding to a range of housing management activities and customer enquiries, whilst the Housing Assistant (Income) will support an effective and efficient income collection service including managing customer queries relating to their accounts. Both roles entail maintaining and monitor systems and providing an effective and efficient service to achieve our targets and KPIs

You'll wow us with your enthusiasm and demonstrate that you have the ability, attitude and interpersonal skills to build strong and effective relationships with customers and colleagues and support our work in our communities. It goes without saying that you will have good organisation, time management and ICT skills. But most importantly you will be great with people.

It's important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.

• Housing Assistant - Two permanent roles
• Salary is £26,087 per annum
• Some travel will be required.
• 37 hours
• Some homeworking available/flexible working.
We recognise the contribution people with criminal records can make as colleagues and welcome applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to and do not place them at or make them a risk in the role you're applying for. The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks. Enjoy great benefits We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years' service, birthday leave, occupational pension and a health cash plan, with the option of a flexible pot towards enhanced benefits.