HR Administrator

The HR Administrator is responsible for much of the administrative aspects of the day-to-day delivery of a pragmatic and customer focussed HR service. In taking responsibility for maintaining the main HRMS and our array of benefits portals, the HR Administrator will ensure all data is up to date and accurate. As such, the HR Administrator will also act as a point of contact for staff and answer their day-to-day HR queries e.g. holiday calculations. Key responsibilities will also include driving the recruitment and selection process and being the hub between our recruitment partners and our internal recruiting managers. This can include negotiating rates with agents, answering questions about ARAG and our offering, setting up recruitment launch calls and processing applicants. The HR Administrator will also drive the onboarding process inclusive of offer packs, equipment needs and benefit administration. In effect, the HR Administrator will gain experience in almost every aspect of HR including but not limited to: payroll, pension administration, sickness absence, learning and development, recruitment and performance management.Your tasks

• HR Administration & Tasks: Being responsible for transactional HR administration including updating HRMS and producing employee letters and communication regarding leavers, promotions, change of terms, referencing, maternity etc. This includes:
• Ensuring our HR system, Cascade, is updated and maintained with 100% accuracy Becoming a Super User for Cascade. This includes being curious about the system and ensuring we are making best use of all system capabilities, and making recommendations for change Resolving HR queries which are within sphere of knowledge and escalating appropriately where necessary.
• Recruitment & Selection: Work with heads of department & line managers to ensure the cost-effective & timely recruitment of suitably skilled staff, including:
• Support with recruitment (e.g. tracking candidates, arranging interviews) Launching recruitment campaigns internally and externally. Promoting our opportunities across job boards. Record and track all applications using our ATS. Pass feedback from recruiting managers to agents and vice versa. Make verbal offers of employment. In doing so you will drive the recruitment process with external service providers and assist in the assessment of our recruitment partners' performance at regular intervals.
• Onboarding: Administer the onboarding processes to ensure new staff join the business as seamlessly as possible. This includes:
• using templates to generate offer letters and contracts of employment Instigating communication between the new starter and their line manager. Running background screening, setting up employee profiles in our HRMS and benefits administration (see later). Your actions trigger various workflows within the business, so this is an important step in the process. You may also need to work with the facilities team to ensure desk/equipment requirements are ready for the new starter's first day.
• Payroll and Benefits Administration: Benefits: Take control of our various benefits platforms to ensure they're up to date and information flows readily between these and our HRMS. Being a point of contact for any benefit queries including the following buying holidays, childcare vouchers, cycle to work, Simply Health, season ticket loans, pension etc Payroll: Working with the HR team to ensure payroll changes are communicated in a timely way, with 100% accuracy.
• Human Resources Support: To be a proactive, positive, energetic and supportive member of the HR team, actively contributing to team projects to constantly make ARAG a great place to work
• Delivering to the highest possible standards and always looking for efficiency and improvements to make sure we provide the best possible level of service.
• Learning & Development Support Support the L&D function with day-to-day administrative and project tasks where of benefit. This can include managing users on our LMS and launching learning materials as directed.
• HR Metrics: Support the HR team in the delivery of monthly, quarterly and annual HR metrics so that we can deliver the right people-based strategies. This will include creating the first draft analysis and/or presentation for review and sign off by senior HR staff.
  
  No previous experience is necessary, but you must be able to demonstrate a keen interest in all things HR. You must be comfortable working with IT solutions, particularly when using MS Word, Excel and PowerPoint. You will need to demonstrate some academic achievement (Minimum of grade C or above in English and Maths GCSE or equivalent) and be prepared to continue your studies with the NVQ Level 3 Diploma in Human Resources Practice. Ideally you will have some exposure in HR (6 - 12 months) just so you know it's what you're interested in. Some work experience would be desirable even if this isn't HR related. Ideally this would be administrative based and evidence of using information / templates / databases. Ideally you will have strong commercial acumen and awareness. The successful candidate will understand how HR fits into the wider picture.
  
  Fair and competitive basic salary
• Pension Generous pension scheme with additional "matching" option