ICU Ward Clerk

We are looking for a new Ward Clerk to join our team - are you, Perform reception desk duties, dealing with patient enquiries, directing patients to waiting areas/beds and ensuring effective communication at all times Ensure that relevant data forms are completed within the set timescales and submitted via the appropriate database Answer the telephone and take messages Report items for repair and liaise with the works department by following agreed procedures Order stores for the ward using the Trust's ordering systems Monitor ward activity through IT systems and databases Liaise with other departments and disciplines Ensure reports and referral letters are escalated to the appropriate people/department within timescales

Someone who feels enthusiastic about being part of a professional and dynamic team An empathetic, caring person who enjoys supporting others A confident, excellent communicator who really wants to make a difference to patients and their families Able to act as a host and receptionist for the ward, ensuring that patients, relatives and visitors receive a friendly and efficient service whilst maintaining confidentiality at all times Proficient in digital skills Able to accurately coordinate the medical information and documents to ensure exceptional patient care Able to work autonomously as well as within the team, using initiative and maintaining a high level of confidentiality and diplomacy at all times without immediate access to line supervision

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East. At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Please note:
• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
• All job offers are subject to satisfactory pre-employment checks.