Integrated Urgent Care Triage Nurse

It is expected to be 12h shifts (8am-8pm), and we encourage positive work-life balanceTo triage incoming referrals assessing the patient's needs, determining the priority of care and processing the referrals accordingly. To contribute to the delivery of high standards of health care to patients by overseeing and responding to the remote monitoring systems supported by the senior clinical team.

To communicate regularly with patients and/or their carers, triaging clinical concerns and presentations as they arise and liaising with clinicians across the system, working in an integrated partnership.

To have awareness of the several integrated services demand and capacity across the system by developing knowledge and skills in SystmOne ledger management with the ability to highlight areas of escalation that could affect capacity.

This is predominantly a non-patient facing role but with regular opportunities to maintain clinical competencies., To process referrals by evaluating the information received and allocating to the appropriate service indicating the priority response necessary.

To document triage notes in order that the patient's record is complete and for audit purposes.

To escalate concerns when appropriate by liaising with the clinical teams in the community and the integrated team.

To assess, prescribe and arrange care interventions and assessments for all patients referred to the Single Point of Access [UCCH, 2h-Urgent Community Response (UCR), Rapid Response and Virtual Ward (VW)].

To work within the integrated team to prevent unnecessary admission to hospital utilising all available pathways.

About us

Find out more about working for our organisation here:

https://heyzine.com/flip-book/2565ae62eb.html

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS Community Trust in the country to be awarded the title.

Do you enjoy urgent care, are you passionate about patient experience?

We have a fantastic opportunity for you to join our integrated urgent triage team. This role will be part of Urgent Community Response, as a triage nurse for that cohort of patients.

Community Virtual ward (CVW), both to triage and monitor patients remotely, liaising with our CVW teams out and about. And Norfolk & Waveney Unscheduled Care Coordination Hub (UCCH), which is developing into the system Single Point of Access for our health system.

You'd be joining initially one of the services, and building your skills to enable within all services, in time.

The role will be based in a modern open-space office with a multi-organisational integrated team (Paramedics, GPS, nurses, social workers, support staff, call handlers).