IT Operations Team Leader

Castles & Coasts Housing Association (CCHA) is currently looking to recruit a permanent, full time IT Operations Team Leader (36.25 hours per week) based in Carlisle, Newcastle or Workington (remote/hybrid working available) with a salary of £41,027 - £45,262 per annum., As our IT Operations Team Leader you will lead our Technical Operations Team, ensuring we provide an excellent service desk delivery - supporting our colleagues in the use of our business systems and applications. You will have experience of service desk management, supporting technical colleagues in a collaborative environment, and ensuring service standards are maintained. You will drive continuous service improvement and contribute to the successful delivery of IT.

CCHA owns and manages more than 7,000 homes across the North of England in Cumbria, Northumberland, Tyne and Wear and North Lancashire. As an Association, we focus on the needs of the local communities we serve, tackling the housing crisis, improving services within our communities, and use our strength and efficiency to meet housing service needs. We are committed to providing excellent services to our customers., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.