Junior FX Customer Success Manager (French Speaking)
ebury, City of Westminster
Junior FX Customer Success Manager (French Speaking)
Salary Not Specified
ebury, City of Westminster
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 6 Nov | Get your application in today.
Closing date: Closing date not specified
job Ref: 6e874c4d791e4260b45dcd8fe8198a33
Full Job Description
We are looking for a Junior FX Relationship Manager - Partnerships for our London Office, with proven dealing/trading support experience and exceptional sales skills. Our Dealers make the magic happen. They're the ones who offer expert and bespoke suggestions and ideas to our clients, helping them make their international business dreams come true, while providing them with guidance and strategies to minimise FX risk nightmares. They plan, structure and execute deals, giving our clients the best value while contributing to Ebury's growth. Our best Dealers go on to head up and train teams, making sure the next generation of Dealers are inspired, motivated and proficient in their roles. About the Job
- Build a portfolio of corporate clients executing a range of different products, including FX hedging, lending, payments & cash management
- Upsell Ebury's broad product capabilities, to ensure a best in class client proposition
- Execution of FX trades (SPOT, FWD, NDF, etc.) with multiple liquidity providers, using various different trading platforms, as well as Bloomberg
- Collaborate with a large, successful sales team to assist in business origination
- Understand clients business environments, strategies, and industry to provide the best solution for their situation using Ebury's large product suite
- Understand competition's capabilities and gaps to better position Ebury's solutions
- Deliver on dealer-specific KPIs including repeat & new business revenues, reducing client churn, upselling cross-selling multiple relevant products and increasing wallet-share
- Building & maintaining strong client relationships through client meetings
- Originate new business via networking with existing clients for business referrals
Possess first-class communication skills - Speak fluent French and English
- Ideally have Trade support experience in options
- Preferably 1-2 years of FX dealing experience or dealing experience of other asset classes will also be considered
- Experience of working in an established FX institution and/or commercial bank selling to mid-size corporates
- Are able to develop FX strategies, techniques and tactics based on customer feedback and market environment; presents key selling points, features, and benefits while focusing the message on customer needs and expectations
- Are a skilled negotiator, able to build and leverage relationships at senior levels
Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration., Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 25 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family. Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector. We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future. Please submit your application on the careers website directly, uploading your CV / resume in English. - Industry leading basic salary and the opportunity to quickly increase your earnings through a transparent commission scheme.
- An impressive product suite including Trade Finance with more innovative and cutting edge products.
- Training and mentoring from some of the world's most experienced and successful FX leaders.
- International development opportunities.
- Career development opportunities and support to relocate and work abroad.
- Spacious and modern office located in London
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