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Key Holder

Yours Clothing, Torquay, Torbay

Key Holder

Salary not available. View on company website.

Yours Clothing, Torquay, Torbay

  • Part time
  • Permanent
  • Remote working

Posted today, 31 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 0b9e376668044deb8168d4ca8a9c31fd

Full Job Description

  • Optimise sales through effective customer experience and selling techniques
  • Follow store operation processes to minimise risk and costs
  • Continually develop an understanding of the company's values and products and reflect this in everyday performance
  • Engage the customer by delivering a first-class customer service - meet and greet the customer and provide assistance where needed
  • Promote the Yours Clothing brand
  • Operate till and handle financial transactions
  • Merchandise as directed
  • Replenish stock
  • Knowledge of best sellers
  • Assist with deliveries and stock handling as directed
  • Undertake cleaning and housekeeping duties
  • Ensure compliance with all company procedures
  • Be aware of store sales performance and targets of ATV and in store orders
  • Be aware of commercial activity in the store/business
  • Take responsibility for personal development and actively seek opportunities for improvement
  • Responsible for Health and Safety and raise concerns to management
    • As a Keyholder, you will be required to work additional hours in accordance with the business needs. In addition to the tasks above, you will also be responsible for:
  • Providing back up support to the Store/Deputy Manager and reporting back to them on any issues
  • Responsible for opening and closing the store in the absence of management
  • Cashing up at the end of the day and ensuring correct procedures are followed
  • Ensure payments and refunds are processed in accordance with till procedures

    This role requires a dedication to providing the highest level of customer service to all our customers to ensure they leave happy and keep coming back. This requires a desire to be the best and to display a huge amount of passion and knowledge about our product range to promote our brand., Experience in a customer facing role
  • Experience of working in women's retail fashion
  • Knowledge and understanding of High Street fashion
  • GCSE Maths and English as a minimum
  • NVQ Level 2 Customer Service
    • KEY ATTRIBUTES:
  • Highly motivated and a desire to be the best
  • Proven ability to work well within a team and to use own initiative
  • Proven record of good attendance and flexibility
  • Warm, friendly and engaging personality
  • An energy and enthusiasm to succeed
  • Confident and articulate when speaking to customers
  • Ability to work hard and smart
  • Ability to adapt to frequent change and a high-pressure environment
  • Outstanding loyalty and commitment to the business

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