Manager, Global AP Technical Operations

The Manager, Global Accounts Payable Technical Operations will be a strategic thinker with a strong analytical mindset, technical expertise, and a deep curiosity for end-to-end process optimization. This individual will support SAP and Procure-to-Pay (P2P) applications and workflows, excels in a fast-paced, customer-centric environment, and has a demonstrated history in change management and process standardization. Reporting to the Director of Technical Projects, this position collaborates closely with IT, Procure-to-Pay Operations, and Business Process Outsourcing (BPO) partners and is part of the Program Planning, Execution & Change Management Center of Excellence (COE). This role supports all sub-processes within Accounts Payable (AP). Key Responsibilities: Service Delivery:

• Maintain a deep understanding of NBCU's Procure-to-Pay control framework and processes.
• Ensure Procure-to-Pay applications and enhancements comply with controls and standards.
• Provide operational and technical support for Procure-to-Pay function, including vendor data maintenance, invoice processing, disbursements, and Help Desk operations.
• Troubleshoot and resolve technical issues within all Global Finance Operations (GFO) Procure-to-Pay tools and technology.
• Act as a liaison with IT and Global Finance Operations (GFO) teams to address technical Procure-to-Pay issues.
• Serve as a key member of strategic projects, defining business requirements, assisting with design, conducting user acceptance testing (UAT), and developing training materials.
• Lead targeted post-go-live sessions and support users with new or modified processes and technology (hyper-care sessions)
• Partner with IT on business-as-usual technical needs and modifications.
• Collaborate with project teams on automation opportunities, supporting design, UAT, and business requirements.
• Oversee the technical setup, workflow routing, and support of NBCU's Procure-to-Pay approval matrix.
• Manage the process for Procure-to-Pay's new company code creation, including data gathering, technical updates, workflow modifications, and UAT.
• Build and maintain strong relationships with internal and external stakeholders.
Continuous Improvement:
• Lead operational improvement initiatives and provide recommendations to the Global Process Owner for process and technology improvements.
• Contribute to the multi-year Transformation Roadmap, focused on process globalization, standardization, and automation to drive efficiency improvements year-over-year.
Additional Responsibilities:
• Foster strong, collaborative relationships with NBCU Finance and key functional groups (e.g., Tax, Treasury, Audit, IT, Sourcing, and Compliance).
• Understand system architecture, including ERP systems, add-ons, enablers, and interfaces, with the ability to troubleshoot and conduct data analysis.
  
  Education: BA/BS in Accounting, Finance, IT, or a related field.
• Experience: Minimum of 5 years in a technical Procure-to-Pay environment within a global organization; consulting experience preferred.
Desired Characteristics:
• Knowledge of global accounting controls, procurement, vendor management, invoice processing, payments, tax reporting, treasury, and regulatory compliance.
• Proficiency in ERP software, particularly SAP, and familiarity with Procurement and AP systems and interfaces.
• Background in the entertainment industry is a plus.
Knowledge & Skills:
• Self-motivated and able to consistently deliver high-quality work with minimal oversight.
• Strong technical abilities, with demonstrated expertise in troubleshooting Procure-to-Pay applications and workflows.
• Working knowledge of enterprise-wide systems for requisition, purchasing, payments, and accounting.
• Excellent analytical and problem-solving skills, including the ability to conduct root cause analysis and implement permanent solutions.
• Exceptional verbal and written communication skills, with the ability to interface effectively with all levels of management and with customers.
• Proven ability to lead and adapt within a dynamic, evolving environment., If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.
  
  NBCUniversal (NBCU) is one of the world's leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks, and related operations in over 30 countries.