Matron

The Matron will provide a highly visible, accessible and authoritative presence in their Clinical area. The Matron will be available to patients, their families and staff to provide assistance, advice and support and to address problems and concerns as required. The post will be expected to demonstrate effective leadership skills to drive the needs of the service. The post holder will be required undertake the senior professional cover role which is to maintain safety out of hours., The Matron is accountable jointly with the Business Manager and Clinical Director of the Clinical Directorate for managing patient flow efficiently and effectively for all aspects of clinical governance within their remit. As a member of the senior team within the Division, the Matron will act as a professional role model to all nurses and will take corrective action to uphold the standards required of the Trust and the profession. This will include participating in hospital specific shift arrangements to provide professional advice and leadership during evenings (including nights in extreme circumstances), weekends and bank holidays in support of the operational teamsWorking for our organisation All trust employees are expected to adhere to the trust values and beliefs, and work within their scope of practice. The trust encourages employees to undertake further study to support them in their role., Ensures effective communication channels exist between patients and relevant stakeholders at all levels.

• Ensures patients and their families are treated with dignity and respect and information is conveyed to them in a timely and understandable manner.
Organisation Chart Chief Nurse & Director for Quality Governance Divisional Nurse Director Lead Nurse Matron Ward and Department Managers/ Specialist nurses 3
• Works collaboratively with Corporate Risk and Patient & Customer Services team and leads on complex investigations, resolutions and action planning.
• Supports patients and staff in the handling of complaints and works to ensure early and satisfactory resolution of concerns.
• The Matron takes the lead role within their Business Group for ensuring effective patient and family engagement, ensuring that the views and comments of patients, carers and service users are sought and acted upon.
• Utilises agreed mechanisms to access the Business Group Quality Board regarding matters relating to patient care, hospital cleanliness and infection prevention and control, where appropriate.
• Where possible, take all reasonable action to address problems, concerns and complaints as near to 'source' as possible, but also understands when to escalate.
Responsibility for Patient Care
• Assist patients/service users/carers/relatives during incidental contacts.
• Accountable for ensuring the appropriate and effective development, delivery and monitoring of patient care and service across their Business Group.
• Monitor the quality and timeliness of nursing care and service provision in accordance with relevant professional and local standards.
• Responsible for ensuring that care is delivered in a safe, efficient, effective and timely manner and that plans for discharge to ward and department areas and transfer of patients is within acceptable safe parameters.
• Responsible for providing senior nursing advice across areas of the Trust as required, including participation in Site management (1090 bleep) rota cover for evenings, weekends and bank holidays.
• Support Matron colleagues and Charge Nurses/Sisters to ensure the most appropriate distribution of staffing resources in order to balance risks and to ensure the safe and smooth running of the Business Group.
• Lead on embedding action plans/learning arising from adverse events, SUIs, never events, complaints in close liaison with the governance team.
• Ensuring that the environment in which patient care and treatment takes place is fit for purpose, clean, well ordered and maintained.
Planning and organising 4
• Organise and plan own day to day workload or activities in order to meet the demands of the job role.
• Ensure that day to day staffing and resources are deployed across the Business Group to meet the needs of services.
• Use information obtained from patients, families and staff to make changes to the patient environment and care where appropriate or necessary.
• Investigate clinical incidents and complaints/concerns as required and ensure that effective risk management and incident investigation systems are in place within their Clinical Directorate.
• Take every reasonable effort to ensure that issues, concerns, and problems are managed efficiently and effectively.
• The Matron will supervise the assessment, planning, implementation provision and evaluation of patient care; ensuring that nursing and corporate standards are implemented, maintained, monitored and improved upon where necessary. This includes assuming all overall accountability within the directorate for the monitoring, review, improvement and provision of evidence and assurance relating to patient care.
• Undertake ACE accreditation reviews and develop and monitor action plans as appropriate.
• In conjunction with the Associate Nurse Director, the Matron will contribute to the strategic direction of service lines and specialties through meeting key performance indicators and national and local activity targets.
• The Matron is accountable jointly with the Business Manager and Clinical Director of the Business Group for managing patient flow efficiently and effectively for all aspects of clinical governance within their remit.
Responsibilities for Physical and / or Financial Resources
• Ensure safe and efficient use of equipment, resources and consumables at all times.
• Within sphere of responsibility ensure self and line-report staff manage pay and non-pay resources efficiently and effectively, and in accordance with corporate standards, procedures, policies and objectives. Include formulating and delivering remedial action plans where adverse variances arise.
• Work in partnership with Associate Nurse Director, Business Manager, Clinical Director, finance, HR and information analysts to lead the service line and specialities in a business like way and to ensure the safe and effective management and leadership of the speciality teams and resources.
• In partnership with facilities and estates colleagues, the Matron is responsible and accountable for ensuring that the environment in which care and service are delivered are fit for purpose, clean and maintained and meet relevant national cleaning and other performance standards.
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• The Matron is responsible for ensuring that all equipment in their department is well maintained and cleaned and replaced in accordance with relevant professional and corporate standards, ensuring accurate records are maintained.
• Responsible for implementing effective risk assessment and management within own Clinical Directorate working closely with the Business Groups quality and governance team.
• The Matron is accountable for implementation of systems for monitoring the quality and safety of patient care and experiences including effective and efficient patient throughput in the theatre environment.
• Responsible for overseeing ward pay, non-pay budgets and addressing adverse variances whilst identifying opportunities for cost improvements.
Responsibility for Policy and Service Development and Implementation
• Participates with service/speciality teams in the development of policy, processes and business plans at Directorate/Service level
• Represent and provide nursing expertise and advice to business and operational discussions, meetings and forums.
• Responsible for recognising service requirements and ensuring these are communicated to the Directorate/Speciality teams, Business Manager and Associate Nurse Director
• Ensuring that all staff practice in accordance with statutory and corporate policies; including those specific to patient safety.
• To be aware of, comment on and/or actively participate in changes on policies, procedures or service developments.
• To embrace and support line management and the department in making service improvements effective within the workplace.
Responsibilities for Human Resources and Leadership
• Support new or less experienced work colleagues to adapt to the workplace.
• Ensure self and others practice is in accordance with the Nursing and Midwifery Council's Code of Conduct.
• As an ambassador of the nursing profession, ensure self and others practice to the highest professional standards.
• Responsible for the informal and formal appraisal of direct line report staff and for ensuring that they are trained, supported and developed accordingly.
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• Ensure that all direct line report staff have clear and agreed performance objectives that support the delivery of the Directorate and the wider Business Group objectives
• Responsible for ensuring that the Trust's Organisational Development Strategy is supported and implemented within own Clinical Directorate.
• Participate in skill mix review, workforce redesign and recruitment and retention strategies to develop and modernise the workforce in conjunction with the Associate Nurse Director and Business Manager.
• Responsible for the effective management of staff sickness and absence as well as maintaining an overview ensuring absence percentage targets are not breached ,taking action where required
• Responsible for overseeing HR management within the Business group including recruitment, sickness absence, training etc.
• Overseeing and monitoring the quality, timeliness and development of nursing care in accordance with relevant professional standards.
• Under the guidance and direction of the Business Group's Director and Associate Nurse Director the Matron is the line manager and professional/clinical leader of nurses and support staff within his/her Clinical Directorate.
• The Matron will provide professional advice and support to specialty teams and service line colleagues to ensure the delivery of the highest quality of patient care and service delivery
• As a member of the senior team within the Business Group, the Matron will act as a professional role model to all nurses and will take corrective action to uphold the standards required of the Trust and the profession. This will include participating in hospital specific shift arrangements to provide professional advice and leadership during evenings (including nights in extreme circumstances), weekends and bank holidays in support of the operational teams.
• The Matron will be required to deputise for the Associate Nurse Director/Lead Nurse as required and appropriate.
• The Matron will support new or less experienced work colleagues to adapt to the workplace.
• The Matron will ensure that nursing and relevant support staff are managed and developed in order to enable them to deliver the highest standards of patient care and service.
Responsibilities for Teaching and Training
• Participate in training and development activities that are relevant to the job role.
Responsibilities for data and information resources
• Participate in training and development activities that are relevant to the job role.
  
  Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you'll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce. Stockport Foundation Trust is one of four 'specialist' hospital sites in Greater Manchester. Being a 'specialist' hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester. Our values 'We Care, We Respect, We Listen' are at the heart of everything we do, and come from our promise: 'Making a difference every day.' They drive the behaviour and actions for everyone in our organisation. In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples. Greater Manchester Continuous Service Commitment As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment. Our Values: We Care About each other Our patients and their families The communities we serve The environment We support them and deliver on their promises We Respect Each other Our patients and their families Our partners We are kind and helpful, and we expect the same in return We Listen to Each other Our patients and their families Our partners We act and learn from what we hear, Stockport NHS Foundation Trust is committed to promoting and championing a culture of diversity, fairness and equality for all applicants and employees. Applications are welcomed from all backgrounds and we strive to reflect the community we serve in our diverse workforce. Our "two tick" kite mark guarantees a candidate with a disability, who fulfills the essential criteria, an interview at the Trust. We can make reasonable adjustments, and offer support and advice in a variety of ways on request.