Mortgage Consultant - Non Advice

Salary Not Specified

Bank of Ireland, Bristol

Posted today, 7 Jan | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 75fe6c00485e42aca83d21dbecc92ddf

Be responsible for ensuring that information provided to our customers is up to date and accurate.
Adopt the role of a Bank of Ireland ambassador demonstrating willingness to really commit for both colleagues and customers.

You will have consistent record of providing excellent customer service preferably in a contact centre environment but not a must! You will have excellent verbal and written communication skills (telephony and webchat) with a passion for always doing the right thing for both customers and colleagues. Previous experience in the financial industry would be a nice to have but again not a must have requirement.
Good attention to detail whilst working in a fast-paced environment.
Willingness to learn and develop with a good grasp of technology.
An ambassador for doing the right thing and promoting a fun and positive culture., Customer Focused - Self
One Group, one team - Self
Accountable - Self
Champion Transformation - Self
Manage Risk - Self

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 24 days annual leave and excellent pension contributions. As part of this role, we will look to complete face to face training for the first few weeks with the option to then work as part of a hybrid home working model. The office location for this role is Bristol, UK.