New Client Acquisition, Gartner for Customer Service Leaders, LE, GBS

Gartner for Customer Service & Support Leaders, Large Enterprise Business Development Executive Gartner for Customer Service and Support Leaders is hiring for a net new logo focused Business Development Executive to join their high-performing team! Forward-looking customer service and support organizations are shifting from a reactive strategy designed to limit costs to a predictive strategy that delivers additional value to customers. These organisations are on the road to becoming a value-driven function and CSS leaders are balancing personalisation with privacy, accounting for machine customers and aiming to fully capture the voice of the customer. Gartner's sustained double-digit growth has been propelled by our world-class Business Development function. Our Business Development Executives are responsible for the engagement with C Level stakeholders within Large Enterprise organizations. These roles are individual contributor with a personal target, based on new revenue. The Business Development Executive is supported by a Sales Manager, Sales VP and our Subject Matter Experts. Dependent on practice, there may also be Sales Development support. About the role: Our Business Development teams play a critical role in expanding Gartner's presence across the global market. Gartner Business Development Executives strategically acquire new clients by cultivating trust-based relationships with C-level executives to understand their mission critical priorities and uncover opportunities to deliver client-value through the lens of the industry in which they operate. Gartner Business Developers drive the full sales cycle, from identifying prospects to closure and transition of new accounts to the account management team. Our Business Development teams are relentless about building trust-based, value add relationships with clients, delivering long-term client value, and building their book of business over time. While driven for results, they are also highly collaborative with account management teams in handing off business and ensuring an exceptional client experience. Business Development Executives will be given a territory of Large-Enterprise prospects, which may be completely new prospects with no existing spend or could be clients within other Gartner areas. Clients of the Large-Enterprise sales teams +$1bil in annual revenue. What you will do:

• Seek out and drive new business opportunities with new-to-Gartner organizations across your territory, from initial client outreach to close, targeting Large Enterprise organizations.
• Own a quota of circa $500k in net new revenue.
• Convert viable prospects into active Gartner clients, owning the full sales conversation and negotiation, through to the transition of new clients to the account management team.
• Continually build a pipeline of high-quality opportunities to deliver against your sales metrics ensuring KPI's are met.
• Quota responsibility for your assigned territory.
• Manage complex high-revenue sales across matrix and diverse business environments.
• Own forecasting and account planning on a monthly/quarterly/annual basis.
  
  5+ years' B2B sales experience, preferably within a complex, intangible sales environments.
• Business development or new-client acquisition experience in a selling role highly desired.
• Experience selling to and/or influencing C-level executives.
• Proven track record meeting and exceeding sales targets.
• Proven ability to precisely manage and forecast a complex sale process.
• Willingness to conduct travel as needed.
  
  At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us.

Gartner offers a lifetime of opportunities driven by our growth. How far you go is driven by your passion and performance. Gartner has a promote from within culture and limitless opportunities for progression. Gartner leaders embrace this culture and are focused on helping associates achieve success in current role, as well as coaching associates to the next role or path, whether it be more senior BD levels, account management paths, or sales leadership.
• Typical internal promotions include:
+ Business Development Director + Team Lead + Sales Manager
• Most of our Sales Managers and Team Leads are hired internally as part of our progression path.
What you will get:
• Competitive salary, generous paid time off policy, charity match program, and more!
• Collaborative, team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities
Our awards and accolades:
• Fortune World's Most Admired Companies 2016, 2017, 2018, 2019, 2020, 2021, 2022 & 2023.
• Forbes America's Best Employers 2018, 2019 & 2022.
• Forbes America's Best Employers for Diversity, 2020, 2021 & 2022.
• Forbes America's Best Employers for Women 2022.
• Human Rights Campaign Corporate Equality Index Best Places to Work for LBGTQ Equality 2018, 2019, 2020, 2021 & 2022.
• Disability Equality Index Award for Best Places to Work for Disability Inclusion 2021 & 2022.
• Newsweek America's Most Responsible Companies 2022 & 2023.